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Third Party practitioners V One stop shops!

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 Toby
(@toby)
Eminent Member
Joined: 14 years ago
Posts: 46
Topic starter  

Good day people!
Having been dealt with so professionally by Philip Gill and co. (Mark McFadyen's team), I was more than a little disappointed to receive a phone call from a company down south. The purpose of this call was to ask me a few questions about my impending trust deed so they could get "the ball rolling" ! This was a "follow up call" to clarify a few details to enable this company (you know who they are Mark) to go ahead and "finalise" all my details and information. Now to explain: the company to whom I refer was the first company I rather naively approached about my financial situation and has offices in Glasgow and Manchester. I had forwarded to both offices information which each had requested: most of this info was repetition and that's when I decided to have a look at this forum. So in short, 3 months down the line (yes three months!) this company who I approached initially still hadn't got round to doing anything about my trust deed, which they promised would be pretty much dealt with within a "couple of weeks": this was from last December! Mark and co. dealt with everything in a matter of days........Now,to the point (at last!). I have always known that 3rd parties can't properly compete with the "One stop shops", i.e. everything being done under the one roof by only one or two practitioners. This now appears to be much more significant when the completion of important procedures such as trust deeds need to be addressed with some urgency. This way, the work being done under one roof as it were, ensures that the people dealing with your case keeps its finger on the pulse, and people like myself can have some peace of mind. Goodness knows, it's a difficult enough time for folk having to deal with this, without having to go over and over things time and time again. Even though I had informed this company of my intention to go elsewhere some months ago, they still hadn't heard from their Scottish colleagues of my decision not to go ahead with them. I had requested, again a couple of months ago, that they return all copies of bank statements etc. relevant to the trust deed procedure, but heard nothing. To be fair, the young lady who I spoke to in England returned my stuff the following day so well done to her. Again, one thing I have learned from this is NOT to jump in too quickly but to weigh up things before you commit: look out/beware of third party companies, and lastly, boy am I glad I found this forum!!
I do hope that anyone reading this and all the other posts singing the praises of their respective IP's , decide to go ahead and utilise the services of professionals such as these mentioned on this forum.
Cheers all
Kind Regards
Toby


   
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Mark McFadyen
(@mark-mcfadyen)
Famed Member
Joined: 16 years ago
Posts: 4798
 

Hi Toby

Excellent post. I think it extremely important to thoroughly review who you are dealing with. Personally I avoid, at all costs, cold calling, TV ads, Radio ads and big newspaper Ads promising to write off your debts or asking you to call to speak with their expert, when in fact you will almost certainly get their call centre number.

There are a number of good free agencies who should be able to keep you right.

...and as I always say, NEVER sign at a 1st meeting and ensure it is all put in writing before deciding to do anything.

Mark

Mark is not posting regularly in the Trust-deed.co.uk forum.


   
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TDA (Debt Adviser)
(@tda-debt-adviser)
Illustrious Member
Joined: 16 years ago
Posts: 13594
 

Hi Toby.

You make a very good point about speed of service amongst other things.

Working in this field you quickly understand that calling a stranger for advice about something as important as your personal finances is a big step to take. That can mean they some people take a fair amount of time while they build up the courage to do this.

Of course, once someone has made that call getting helped quickly and efficiently is very important.

Another very valuable point is about taking some time over choosing who to ask for help. When debt has become a problem there is no doubt that some people feel under pressure to accept the first helping hand that they can find (or which is offered to them). Dealing with debt quickly and efficiently is important, but taking some time over finding the best sources of assistance is even more important.

Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds


   
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Chris Wardle
(@chris-wardle)
Estimable Member
Joined: 13 years ago
Posts: 249
 

A very important point is made by both Mark and TDA about never signing at the first meeting and taking time over choosing to ask for help. The Statements of Insolvency Practice (SIP 3A) (Scotland) states that the Practitioner should be satisfied that a debtor has adequate time to think about the consequences and alternatives before signing a Trust Deed.

Chris

Chris is not currently posting in the Trust-Deed.co.uk forum.


   
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(@worriedme)
Trusted Member
Joined: 14 years ago
Posts: 87
 

I agree with your comment about Philip Gill & Co. Nothing but praise for them. Thank you Mark.

worriedme


   
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(@plasticdaft)
Noble Member
Joined: 16 years ago
Posts: 1594
 

I dont think its a bad idea to approach a couple of companies to compare the information they give on the best route forward.

And certainly nothing should be signed at a 1st meeting,and if asked to do so I would run a mile!!!

Paul

Trust deed completed Jan 2012,Trustee discharge Nov 2012.
A new dawn.


   
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Shona Maxwell
(@shona-maxwell)
Honorable Member
Joined: 14 years ago
Posts: 634
 

Very well put Toby.

Shona is not currently posting in the Trust-Deed.co.uk forum.


   
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