Sticking to the factual.

I remember looking at a major trust deed website closely about a year ago too.

I clicked on their 'trust deed wizard' button, so that I could see what answers I got.

It turned out that I couldn't actually access the 'trust deed wizard' until I had given out personal details.

I thought that might have changed nowadays. After all, why should you have to submit personal details in order to browse through your options?

But, when I clicked on the same 'trust deed wizard' button yesterday, I found that the same thing happened. Straight to the personal details form. I declined the opportunity to fill it in.

Back in the past, I filled in the personal details using an email address which I only used for online competitions (given the amount of spam you can get!).

I was forced to enter a telephone contact number, if I wished to proceed but I may have entered it wrongly.

At no point did I indicate that I wanted to be contacted. I don't believe that being forced to enter 'contact details', in order to access a 'wizard', really constitutes agreement along the lines of "Please phone me".

I do think that the website should make it clear to users that they cannot use the 'wizard' unless they provide personal details. Before they click on it.

After filling in my personal contact details - - so that I could access the 'trust deed wizard'I was bombarded by emails asking me to phone them, because they couldn't contact me by phone.

That's because I didn't want them to phone me.

I knew their phone number - it's/they're all over the website. I had every opportunity to phone them, had I wanted to do so.

I did not.

If you use an online 'wizard', it does not mean that you want to get phone calls while you're making the dinner. Or at all.

Once I was able to access the 'wizard' - having given out personal details - I found that most of the options I was given were 'trust deed'. Even though I put in a number of different circumstances.

On the occasions where the 'wizard' told me that DAS was a better option, I would click on the DAS button...

and I found myself reading about trust deeds.

I haven't tested the site to see if that is still the same a year or so later. I hope things are different now.

One thing which is still the same, now that I have revisited the site, is the fact that adverts for 'internet company name' pop up all over the internet sites that I have browsed in the past couple of days.

Maybe it's cookies, maybe it's something else, which allows this unwanted advertising to happen. I'm well aware that there are various measures I can take to stop these adverts appearing.

However, someone who has clicked on that site and used the 'wizard' because they need help and advice, will not be able to get away from unsolicited adverts for the site (unless they are IT savvy.) This could affect people on a subliminal level.

I have also noticed a number of clear, and basic, errors on that website.

My personal experiences can be tested by anyone else who has internet access, and who dares to put their personal contact details into the 'wizard'.

As I have said, or suggested before, none of this inspires confidence in the organsation behind the wbesite and the wizard.