Good afternoon 

This seems to be very common at the moment with creditors, possibly they have not updated their records.

I see you have already contacted the Accountant in Bankruptcy can you advise if this was via email or did you speak to a specific Team?

I could maybe help to direct you to the correct department.

Thank you for your reply Annmarie

I emailed the Accountant in Bankruptcy.

Thanks again

I would chase up AIB again.  It may be quicker to try calling their Trust Deed team - their number is 0300 200 2710

Thank you, i will give them a call

Really frustrating to be honest, have called numerous times but get a message saying no one is availabe and to leave a message/number and someone will get back to me, i have done this a few times but still no call back.

@trustdeed_finished 

Have you tried the General email address?  aib@aib.gov.uk

Hi AnnMarie

Yes, that is the address i sent the email to at the beginning of May

@trustdeed_finished 

0300 200 2710  This is the number of the Trust Deed Team I am not sure if you have tried this number?

yes, that is the number i have called, it was given to me by Kevin Mapstone on this forum

@trustdeed_finished 

The only other thing I can suggest is to contact the Trust Deed Team via the email below.

Apologies if you have already been given this.

AIB-trustdeedteam@aib.gov.uk

Thank you once again, appreciate that, i have just called again and i actually got through and spoke to an agent.  She is going to email me the paperwork so fingers crossed Lowells will update their records

@trustdeed_finished Thats good to hear you spoke to someone and hopefully you will get the information you require.