Eye-watering indeed

In total, it adds up to just under £85k overcharged.

To clarify, a Trustee provides a summary of hours charged per employee on a case over a 12 month period to creditors. Each employee will have a specific charge out rate and the report will average this. On the £17.7k cases detailed above, this would amount to one Trust Deed case being overcharged by somewhere in the region of 100+ hours work. The equivalent of someone working every day solid Mon - Friday for 3 weeks on one trust deed case!

This is the same firm who came 1st in cases where no dividend was paid to creditors. Strange that!

Mark

I have asked the IPA to investigate this further as I am sure more of the same has yet to be exposed . However on the 19/ 5/15 my complaint will at last be heard by the investigation committee , making it over 20 months to get to this point . So if you feel you have a genuine grievence against you Trustee go ahead and complain and do not be put off by the time scale , it has been noted by the IPA , that this investigation was slowed down and hindered by my Trustee at each request for information , by delaying his response to the last minute , by giving generic answers and by empty legal arguments . I would like to thank Mark for his hours of hard work he has put into helping me seek justice and expose bad practice , I am humbled as I have only words of thanks at my disposal , tonyd if you are reading this maybe you could give us an update as to how things are going for you . [?]

I do hope you achieve justice and fairness Pinalta. It has taken such tenacity to get where you are and I am glad you have rwceived support from here.

Good luck for a good outcome!

Thank you firewalker , I am amazed that the IPA has not picked up on this massive overcharging , which has been going on for years , just plain lazy or turning a blind eye? , and in the end it takes Joe Blogg's to bring this to light , surely random checks and audits of Trustees should give early warning of bad practice .Looks like they have been caught with their pants down .

Just heard back from the IPA , the information about the AIB's audits of my Trustees accounts will be given to the investigation Committee during the hearing of my complaint next month , more fuel for the fire I hope .

Hi pinalta.

I'm glad that there's a potential conclusion in sight for you now. It does seem like it has taken an extraordinary amount of time to reach this point though.

TDA , it was a biblical battle of will's between the truth and my ex Trustee in the end the truth will prevail against tyranny and WE the people shall prevail , after numerous threats to evict me from my home , without a shred of proof to back up his accusations it became personal so I stood up and defied him and took the fight back to him .

Granted , I had valuable assistance and sage council along the way .and I used such advantages as best I could , win or lose . I defied and spat in his eye , I am I'm me as twisted sister rocked .[:)]

Have asked the AIB about audits going back to 2009 so awaiting the information from them , I am positive this is going to run into hundreds of thousands of over charging going back years and is still happening .