Hi watchout70.

This really depends on the circumstances, the policies of the firm, and the needs of the client. It can therefore vary.

Do you have a particular concern in this respect?

It all depends on your circumstances......

In my case it was relatively simple, I had a brief telephone conversation with my trustee, we then arranged a home visit where we spent roughly an hour or so going through my finances, debts etc and discussing all my options, after the meeting finished I was told that I'd receive a "minute" of our meeting noting everything we discussed in writing....

I received this about 5 days later, read through it and agreed with all that was written and at that point decided that a Trust Deed was right for me. I then arranged another home visit to sign the paperwork and thus starting my Trust Deed...

But as I said mine was straight forward as I had no assets and was a tenant so no equity issues....

My only advice is always have a face to face meeting, make sure everything is in writing and don't sign anything till you're comfortable and happy to do so.....

Hi Watchout70,

As Porcupine has confirmed it depends on your circumstances. Some people only require a telephone conversation and 1 meeting, others require a number of telephone conversations and meetings perhaps to obtain specific informaiton and to allow us to carry out valuations on assets etc.

You should have at least 1 telephone conversation and 1 face to face meeting. Following your face to face meeting, make sure you get everything in writing as porcupine states.

If your unsure about anything, take some time to think it over.

Good luck.

I firstly went to a local citizens advice who gave me a list of several companies who may be able to help. I contacted 3 of them for advice and decided to arrange a meeting in my house with the rep from RSM Tenon.

Several phone calls and emails later the deed was done.

Paul

As mentioned above, it will vary from firm to firm.

Personally I like to have face to face meetings with everyone we deal with. Following the meeting, we send out a note of everything which has been discussed and agreed to avoid any confusion. If there is a house or other assets, then the note will highlight the position exactly re equity etc after our surveyor confirms value etc.

It may not always be practical ( I have a 400 mile trip next week) but personally I think it is best all round as it avoids any future issues and that way both parties know exactly what is ahead.

Mark

I cant say that I had all the facts given to me in the begining and at this point I am having to stop paying the firm I use and complain as I feel they have been a unprofessional and misleading to the point I would say taking advantage. I have had other advise from a debt expert to which they said they think I have been badly treated so I am having to complain

That is your right watchout70.

I do hope that everything is resolved for you soon.

I take it you have actually signed the trust deed? Did you get anything in writing? Most of us prefer to have a face-to-face meeting, and then out things in writing. If you do have a problem, try to get it sorted out as soon as possible - then get what was agreed in writing.