Yet another PPI que...
 
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Yet another PPI question

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(@asmodi)
New Member
Joined: 11 years ago
Posts: 4
Topic starter  

I was discharged from my Trust Deed in September 2014.
All through the process when I received updates it always stated that the PPI claims were on going etc.

Last week I received a letter from a company called Turn Debt Around (TDD) asking me to fill in a load of forms so they could start the process to claim back any PPI I am due.

After calling them it appears that there was never a claim for PPI started in the first place even although when I spoke to my Trustee from Apex a number of weeks before I was discharged I was assured it was on going and should be near conclusion.
I am going to contact my Ex Trustee this morning about it but I am wondering if anyone can explain what is going on.

Thanks


   
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TDA (Debt Adviser)
(@tda-debt-adviser)
Illustrious Member
Joined: 16 years ago
Posts: 13594
 

Hi Asmodi.

You'll find out for sure later, but I suspect that your trustee has remained "in office" (not discharged) so that they can carry on the work of investigating whether PPI claims would return more to your creditors.

Obviously I cannot explain the apparent disparity in the timeline of events that you're reporting.

Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds


   
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 CIF
(@cif)
Reputable Member
Joined: 13 years ago
Posts: 228
 

Hi Asmodi, I was with Apex and it did take them about 6 months after discharge to start chasing PPI. I had to return the mandate twice as it seemed that the original went missing. Trustee was discharged 14 months after me.


   
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(@asmodi)
New Member
Joined: 11 years ago
Posts: 4
Topic starter  

Hi
Thanks for the reply.
I fully understand your reply but I am confused as to why I am now having to fill in another set of forms for PPI when this was done at the time I took out my TD.
The only reason I can see for this is to prolong the process to claim more administration fees.

It seems the more I read this forum that TD's are not the solution they were cracked up to be and someone somewhere should be taking a really close look at how they are administered.


   
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TDA (Debt Adviser)
(@tda-debt-adviser)
Illustrious Member
Joined: 16 years ago
Posts: 13594
 

Hi Asmodi.

But you've completed your trust deed successfully and been discharged. Surely it's worked out as expected?

I think it's more likely that your trustee has changed their arrangements for pursuing PPI and that's why you've been asked to complete forms again. It doesn't feel like a fee issue.

Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds


   
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David Tannock
(@david-tannock)
Famed Member
Joined: 12 years ago
Posts: 2581
 

Hi Asmodi,

I can understand why you may be feeling a little frustrated about the Trustee not being discharged and only now looking into PPI but this shouldn't have any impact on your situation what so ever. The whole issue of PPI has caused a lot of delays and problems for the individual, the creditors and also the Trustee.

Any fee which the Trustee charges must be justified. We have cases that should have been closed a while ago but unfortunately due to PPI investigations they are on-going. In these cases our administration costs are very minimal as we aren't actually carrying out any work apart from statutory reporting. I think you will find that this is the same for many firms.

I need to disagree with you view about Trust Deed's not being what they cracked up to be. For the majority of people Trust Deed's provide an excellent opportunity to get their financial situation under control, repay an amount which they can afford and for a relatively short period of time with the remaining balance written off. Once that person receives their discharge they are legally debt free and can move forward with life. Any work which the Trustee needs to carry out thereafter shouldn't worry anyone or hold them back.

The legislation surrounding Trust Deed's was recently updated in November 2013 along with recent notes for guidance issued by the Accountant in Bankruptcy. I agree that some things could be tightened up or improved on but I think overall, Trust Deed's work well with the current legislation.

David is not currently posting in the Trust-Deed.co.uk forum


   
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