Hi andersonbiker

You should ask them to provide you with a breakdown of all payments and check this against bank statements. If you agreed 36 payments, then this is all that is required to pay.

Were you referred by a third party to the firm?

Mark

Hi andersonbiker,

Well done on reaching this point in your Trust Deed and completing all of your 36 payments.

Give your relationship manager/Trustee a call and query why you are being asked to pay an extra payment. Advise them that you have made 36 payments. As Mark said ask them to provide you with a breakdown of your payments that you have made. It could be the case that their system shows 1 payment missing of your 36.

If they say that you need to make 1 extra payment which takes it to 37 payments in total ask them to send you out a copy of all of your paperwork which you should have signed at the start of your Trust Deed confirming how much you agreed to pay and for how long.

When you speak with them ask when you will receive your Form 5 which is your discharge certificate.

I'm sure it's something that will be straight forward to sort out.

Hi, phoned my trust deed company, they explained they had sent out letter before they had received our last payment but by the time we received the letter our last payment had been sent, everything ok now. Still waiting on discharge papers, thanks for all the info, been the hardest 3 years ever but was better than the losing everything,

I'm glad that it worked out ANDERSONBIKER.

Congratulations on completing your obligations and earning a fresh financial start.

Well done ANDERSONBIKER, you now join the ranks of the many others on the forum here that have successfully completed their trust deeds. Feel free to tell us more about your experiences and drop in from time to time to pass on the benefit of that experience to others that are now sitting where you were 3 years ago.