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21/11/2014 10:26 am
I have received my F5 and now in the process of improving my credit score and tidying my credit file.
I have actually had a lot of success but that is expected after the amount of calls and the back and forth between credit agencies and companies.
I do however have two queries;
First one is I hope easy. I have had a lot of proof from the companies who I had debt with that they have contacted the credit file agencies to update my records but the agencies have been slow (Experian) and state they cant seem to find the info that i know has been sent and wont accept the proof that I have received from my creditors as its coming from me? My concern is, I am only subscribed to one of these agencies, how can I be sure the others are not as tardy or as loose with information they are receiving and have proof they have received it? I am not prepared to pay to have access to them all but my file with Experian is getting close to where it should be but that is only down to a huge amount of chasing on my part....what about the others!?
Second one is perhaps a little more tricky. RBS are still showing my account as being in default even though all others are now "satisfactory" and I have been told that this will be the case for 6 years even though they have now zero'd out my balance and show it as settled. Are they right to do this? I know if an account has fallen into default then it would show on your file for six years but thought that after a form 5 was in place, the account would satisfactory?
21/11/2014 11:00 am
Welcome to the forum joeboy.
In terms of what the credit reference agencies are recording about you, the only way to find out will be to check.
If you don't want to subscribe you can pay them £2 for the statutory reports they provide. You'll find details on their websites. Equifax and CallCredit will be the other two main ones.
Your second question... it's all a bit confusing. This is what we recently learned after making enquiries about this subject:
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds 
23/11/2014 6:55 pm
Have you actually spoken to RBS on the phone? I had issues with them when I was tidying up my credit file as nothing was happening despite sending them a template letter along with my form 5. I called their insolvency team on 0800 151 0400 and they sorted it within 5 minutes. They quickly checked I had been discharged while I was on the phone and sent off an order to whichever department it needed to go to, to change my accounts from default to partially settled. Anything that's on your credit file is there for a period of 6 years. If you've been in default then that doesn't disappear because your account changes from default to satisfied. The fact the account is settled is the important thing.
Glad that's over with....
23/11/2014 7:08 pm
That's really useful information upstream.
Thank you for sharing it.
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds
23/11/2014 8:16 pm
Hi upstream, does it make much difference to your credit score by getting it changed to satisfied from a default? Just curious as the bulk of my creditors are still showing as default. I had planned to just let them all drop off after the six years but might consider giving them a nudge if it brings your score up a bit.
I've been knocked back by every sub-prime card lender apart from Vanquis and just want to get on with rectifying that.
23/11/2014 8:20 pm
Unsatisfied defaults will make it very hard to get credit CIF.
They effectively tell a potential lender that you owe money, you're in default, and that the problem remains.
A satisfied default tells a potential lender that there was a problem, but one way or another it has now been resolved.
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds
23/11/2014 8:24 pm
Cheers for that TDA.
Might be time for me to send off a letter (or 6).
I done one of those soft searches on other sites and had a 8 or 9/10 chance of certain cards but got knocked back by them all. Just about everything will have dropped off by September next year anyway thankfully.
