Hi TrustDeed1

Mine all show £0 balance now and the default dates are within a month of signing of my Trust Deed. They show the full word Satisfied in that section of the credit report.

In the monthly record history of payments (the circles which are normally red, amber or greed), it shows PS for partially satisfied on most of mine. I understand either PS or S is acceptable.

Not sure when you were discharged, but it can take a few months to get your records updated - and you may find you need to contact them and provide a copy of your Form 5 to get them to change the status to Satisfied/Partially Satisfied and showing the correct date (close to signing date of your Trust Deed).

I have a Noddle account I use (free)

and I also pay for CheckMyFile which gives the three main credit reference companies for around £7.99 per month (first month free trial).

My Trust Deed should disappear from the credit file in August of this year and the rest of the accounts by September.

I hope that helps. More information than you asked for.

Thanks so much, it's my husbands td. He is in the process of being discharged now as all payments made. He asked his trustee what happens with the balances and he was told the creditors are under no obligation set his balances to zero as they weren't fully paid? Also the default dates can be whenever they registered them, most of them do show around trust deed date but one is months after that but she says that is fine. I didn't think that sounded right.

Well, from what I learned on here and my own experience, the default date should be the date the Trust Deed was signed to comply with the Data Protection Act. Most of mine are - a few within a month, which was not worth bothering about.

It sounds as if the person you spoke with may not fully understand, although the responses could appear logical and maybe with an element of truth in them.

As I said, from my experience, they are all set at £0.
I know they can say Satisfied or Partially Satisfied - that depends on the creditor.

After you are discharged, there is no real hurry to get them changed, since it will make no difference until 6 years after the Trust Deed signing date. The Trustee has to pay the dividend anyway, which I suspect may trigger some of the companies to change their records, but I know they do not all do that.

There was a standard format letter on here somewhere which can be used to contact the companies (I used it) and you would enclose a copy of your Form 5 with Start and finish dates on it. I found it helpful. Some companies needed chasing up in writing and by telephone. Different people have different experiences.

Perhaps someone has the letter format you could follow when you decide to correct the file.

It was my own actions a year after I was discharged that got the records corrected.

send the template below to them, then call them until they change it.

Default should be the date you signed, Status should be set to satisfied or partially satisfied balance should show as zero.
Dear Sirs
Re: Account Number xxxxxxxxxxx
After consultation with both the Information Commissioner and the Credit Reference Agencies, I am writing directly to you to request that you formally update my credit files in accordance with the Data Protection Act.

I signed a trust deed on XXXXX which became protected on <Date Of Protection>, and <name of creditor> was included within the Trust Deed. For your convenience I have attached a copy my notification of the trust deed becoming protected and a copy of the original Trust Deed. Since then I have also been Discharged again I have attached a copy of my Form % for your convenience.

Currently the information that you have recorded against my name with the Credit Reference Agencies is factually incorrect and as yet your company has failed to correct the entries as required.

1. It is requested that if you intend to default the account, the default entry must be <Date if your bankruptcy>, in accordance with the Data Protection Act.
2. If you have sold the debt on, according to the Information Commissioner, you are still liable to ensure that both you and the new holder are aware and that as the originator of the information it is your responsibility to ensure that it is corrected.
3. The current status should be changed to satisfied or partially satisfied as i have now been discharged from my trust deed.

The Information Commissioner has indicated that I should allow you 28 calendar days from the date you receive this letter to comply, during this time you are requested either to update the Credit Reference Files correctly (of all three Credit Reference Agencies) or notify me in writing the reasons that you refuse to.

After the 28 days have elapsed the Information Commissioner has requested that I inform them if your company fails to update the records so that they may take any necessary enforcement action against your company.

Yours faithfully

A Person

Brilliant thank you. Been on the phone to them this morning again, usual promises of we will do it. We shall see.