Has your trustee refused to let you see the valuation report, gresgow?

I cannot understand why they wouldn't.

Hi Kevin

They haven't refused - neither have they provided or offered to provide me with this information.

As I said as I am paying for the valuation I don't think I should have to ask for something that I am perfecly entitled to, even though I will probably end up phoning them tomorrow to ask for this information.

There is no reason why my trustee should not let me have this information, is there?

Ah, gresgow - the phrase "I shouldn't have to ask for...." lies at the root of a lot of unnecessary worry and irritation. In a lot of areas of life.

Many, many people are quite happy to leave the trusee to deal with all the 'bureaucratic' bits of their trust deed. Some might even say "I shouldn't have to ask for them not to send me copies if this, that and the other".

If you want to see the valuation, just ask for it. If you get a copy of it, then that's it sorted.

If you don't get a copy of it, then that's a different ball game.

Candlewick

I appreciate what your are saying - but this is yet another example where the trust deed provider is not providing a level of service in line with the not too insustantial fees that they are taking.

I did not ask for the valuation to be carried out, the trustee did as is probably standard practice.

I would like to think that there would not be a problem in obtaining the information concerned.

The point is that once obtained by the trustee the information should have been passed onto me.

quote:

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Originally posted by gresgow

The point is that once obtained by the trustee the information should have been passed onto me.

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Why do you think that?

I do appreciate what you are saying too, gresgow.

However, I don't get the impression that it is necessarily standard practice for trustees to give out a copy of the valuation - whether the person asks for it or not.

If that's the case, then it's probably premature to complain about your trustee's 'standard of service' - on this issue.

Candlewick

There are a number of reasons that I think thatbI think the information pertaining to the valuation should be passed to me, all of which I have stated, I have paid for the valuaion, the information is not going to be used by my trustee if all goes to plan.

Perhaps standard practice is not quite the phrase that I should should have used. What about common courtesy?

If you pay for something then surely you should see the results of what you have paid for.

Hi gresgow.

Copying you in on all of the work done administering your trust deed would add cost to the process.

Its worth bearing in mind that in your unique circumstances that this would be a cost borne by you alone?

I very much doubt there would be a problem with providing you with a copy if you want it. If there was I think you'd have cause for complaint. As it stands I don't really agree that there is at the moment though.

As I understand it:

- your trustee arranged for the valuation to be carried out
- the costs for that work will be taken from the trust deed 'pot'
- you have seen how much the valuation cost
- you haven't paid for the valuation up front

In the majority of cases, the creditors would effectively pay for the valuation - because by the time fees and outlays had been taken from the 'pot', there wouldn't be enough left to pay them in full.

In your particular circumstances, things are different. I know that because I have just looked at your earliest threads on here.

All that said, I can't agree with your stance on this.