Hi Mark & Kevin,

An email received by the administrative team over the weekend that I hope you can help with. The individual wishes to remain anonymous so some figures have been slightly amended:

"I am so confused.I have spoken to the citizens advice but still very confused. I started a protected trust deed in 2006 and it is due to finish.I have been told by another Insolvency Practitioner that I should never have been given a trust deed as even at that time I had enough equity in my property. I was not advised of any other options. I had calculated my debt at the time as around ?ú30000 which I was struggling to pay for many years leaving me no money to live on,causing me to be ill with depression.The debt today on my credit report shows ?ú22000 this reflects some debt that was written off but also about ?ú20000 interest which I thought was frozen. The equity in my property at the moment stands at ?ú40000 which the trust deed company have said is my settlement fee,although they have said that in the current finiancial climate they understand I will not get 100% remortage, I have to go back to them with the highest figure I can get.This also is worry to me as when I started the trust deed I was in a better paid job but had to give this up a year later for health reasons,this was advised to them and even completed the income review forms every 6 months but
my monthly payment to them was never reduced, my salary was reduced by ?ú200 approx a month.I feel I have been paying them for 3 years and all my problems are all appearing again. I feel now I hve to try and remortgage for a higher figure than my original debt which I should have remortgaged 3 years ago. Please can you give me any advise on what to do."