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Can only lift cash from Natwest

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(@trustdeed1)
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Joined: 15 years ago
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Wondered if anyone else has this problem? Natwest and RBS have announced that from now on you can only lift money out of their own atm's if you have a basic account with them.

I have a basic account with Natwest and live in a village, the nearest RBS atm is 6mls away and the local shop doesn't take debit card. I even tried lifting money from the atm in the shop that charged £1.85 to lift cash and it spat the card back out at me too so now I have to do a 12ml round trip if I want to lift money. Things like today when I have a puncture and need to get someone roadside to fix it is a nightmare as they only take cash so now I have to wait and have them come tomorrow so i can borrow my parents car tonight to go to the bank and lift the money. Nightmare.

I tried to upgrade my account to next one up but they asked for documents and the actual nearest branch to me taht my account is with is almost 40mls away!! Then I tried to open an account with bank of scotland instead (that's the atm we have in the village) but they said they would write to me within 7days which sounds to me like im being turned down 🙁

Feel like alot of us are being penalised 🙁


   
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Kevin Mapstone
(@kevin-mapstone)
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Joined: 16 years ago
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First I've heard of this, but very useful to know. Thanks for sharing, gillianr2 - you have my sympathies as it does sound like a total pain.

Scottish Debt Solutions Expert - Ask me for help setting up a Scottish Trust Deed or Debt Arrangement Scheme plan.


   
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(@trustdeed1)
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Topic starter  

Yeah I *think* clydesdale are doing the same with their readycash account too. Apparently the banks can't afford the charges for us lifting money out of other atm's as they make no money on our accounts!!


   
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(@trustdeed1)
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Topic starter  

Oh and Lloyds have done it aswell, moneysavingexpert as some articles on it.


   
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(@pamjo)
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Joined: 14 years ago
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This was mentioned on the news a couple of days ago too. Unfortunately another symptom of the state of banking at present.


   
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(@alphab)
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Joined: 14 years ago
Posts: 79
 

This is something RBS/Natwest started in October, it's not just ATM's, I was left stranded without petrol when my card was refused at the automated petrol pumps of an unmanned petrol station. It because the banks don't make enough money from basic account customers.


   
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(@trustdeed1)
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Topic starter  

Oh No alpha, I just assumed the debit card part could still be used anywhere! My card is natwest and has never worked on the automated pumps at petrol stations though, no idea why.


   
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(@plasticdaft)
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Joined: 16 years ago
Posts: 1594
 

It was on that rip off britain this morning!!

They said to find somewhere(shop,pub etc) that does cashback as its free,and also pointed out that some card providers allow you to withdraw funds FREE from the post office so check with your bank to see if this is the case.

They also pointed out that free withdrawal cash machines in more deprived areas where people are more likely to have basic banks account are vanishing fast!! 2 poorer areas of Liverpool,Anfield and Toxteth had no free cash machines and the nearest were 20 minutes brisk walk away!!!

So the poorer have to pay more to get their banking and cash,that seems like we are being shafted to me.

Paul

Trust deed completed Jan 2012,Trustee discharge Nov 2012.
A new dawn.


   
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(@jintymcskinty)
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Joined: 14 years ago
Posts: 110
 

I have moved to a Think Banking account.
As far as I am aware there is no issues like that with this account.

It is subsidiary of RBS and i got an account with them no problem despite owing CC an OD to RBS itself.

There is a £15 per month management fee on this account.
They basically manage your money for you for that fee though, by setting aside your monthly outgoing DD's in one account and what is left for day to day living in another.

What is also handy is they text you when your salary is paid in and balance and tranaction updates by text any time you like.

I know £15 is not an insignificant sum when you find yourself in a Trust Deed, but even though it is early days, just a month into my TD, I am happy to pay this for what I get from it.


   
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(@trustdeed1)
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Joined: 15 years ago
Posts: 280
Topic starter  

Thanks for that, i'v e never heard of a think account before so will have a look in to that! Thanks again.


   
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(@plasticdaft)
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Joined: 16 years ago
Posts: 1594
 

I dont thik anyone can justify paying out over £500 in banking fees over the 36 month life of a trust deed,theres plenty other things I could blow £15 a month on.

But the choice is yours,Jinty have you an allowance for this?

Paul

Trust deed completed Jan 2012,Trustee discharge Nov 2012.
A new dawn.


   
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TDA (Debt Adviser)
(@tda-debt-adviser)
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Joined: 16 years ago
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I agree that £15 per month seems a lot, not least when other free accounts are available. I doubt creditors would see this as a fair type of "expenditure" when free accounts exist.

This story has been rumbling on for a while and seems like a senseless way for the banks to further reduce their already terrible public perception.

How much does it cost them each time you use a rivals ATM? Apparently it's 24p:

(Blog now removed from website)

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(@pamjo)
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I can see that the banks would have the cost of maintaining and refilling the ATMs. It seems like one of those exercises tho where the benefit of quantifying the cost is less than the expense incurred in arriving at the sum-if that makes any sense. If all the banks are charging each other there's bound to be a degree of cancellation too. Let's bear in mind that for those of us who can remember times before ATMs, it was only possible to collect cash in banking hours at a branch so ATMs hugely improved the convenience of managing 9and spending)our cash. Balanced with that is the fact that the staffing cost for banks was HUGELY reduced, to the point where I stood in queues inside a branch only to be told on reaching the counter, 'you need to take your cash out from the machine' even when lifting cash was only one of a few transactions I needed to carry out.


   
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