Bad advice and prac...
 
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Bad advice and practice is failing us .

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(@thunder)
Active Member
Joined: 11 years ago
Posts: 5
Topic starter  

Hi hope someone would be able to help me out .
8 years ago me and my partner life was perfect nice house , two lovely daughters good jobs , we where not rich but we lived nice . We just had our second child so wife was out of job for a year but we managed ok . Unfortunatly a year later the wife boss died and the company dissolved she lost her job at that time most of our credit card where covered by ppi which guess what ! They felt to cover anything , so with one job we tried to cope . But unfortunatly moving money from one card to another and bad choices 3 years down the line and the dept started accumulating . We did not want to loose the house so we decided that a repayment plan with a company was our choice but after paying for 3 years made no difference to our position as most of the money where taken by the repayment company rather then our creditors 4 years ago a trusteed call us up promising us the help . That same year my partner had reached very high state of depression and had to have surgery to remove a cancer . The trusteed guy was very good to us at that time seen the state my partner was in he took care of everything and assured us that in 3 years of paying £100 each (£200 for both)without ever missing a payment to the trusteed we would be free , 3 weeks after filling the paper work for us he sent in a house survey who then estimated the house to have £17.000 equity , he then told us not to worry that what would happen after the 3 years if we could not come up with this money, that we should just keep paying into the trusteed for a max of an extra 2 years making now 5 years at £200 , up to that point then the trusteed would be discharged because he told us they would not have anymore interest on it , it is just there as a collateral in case we would stop paying or could not afford too. We were very grateful we started to leave again .. During the 3 years that we always paid by direct payments religious every day the trusteed had magically managed to claim all the ppi totaling over £10.000 back to them . And told us that that meant the creditor would get more . Fine for us even though was a bit ash the fact that we would have not get into financial problems had the ppi kicked in when we lost our job and when the wife was ill .
As soon as the 3 years agreed passed our trusteed sent us an intimidation letter asking for the 17.000 (£8500) from each of us ). We replied to them reminding them of what the gentleman that setup the trusteed had told us , that if we did not have the money at the end of the 3years that they would accept our offer to keep paying the affordable amount of £100 each a month for a max of a couple of years and that then they would revise the situation and the fact that we had kept up to date and religious paid every month and that they would then agreed to discharge the trusteed Their reply was positive and they assured us too keep the repayment and they would revise it maybe even sooner than the two years .
4 month after that we received a letter stating that our trusteed had been passed on to another ip and also sent us intimidation letter demanding the £8500 each from us . We where shocked and also started panicking because we did not receive a letter from the previous ip with the agreed terms . This new trusteed is demanding now the full amount because they are saying that the £200 ia month is not enough or they will demand the sell of the house . Our mortgage is for 123.000 and they think the house is still worth 140.000 but we know that same house around us are not fetching the 130.000 now due to the recession . I do not know what to do anymore we have proposed as we where advised at the beginning to keep the repayments but all we can afford is the £200 a month. What can we do ..? We have paid consecutive every month for 3 years from June 2010 to June 2013 then we kept paying from July 2013 to now .
Thanking you in advance.
Daniel.


   
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TDA (Debt Adviser)
(@tda-debt-adviser)
Illustrious Member
Joined: 16 years ago
Posts: 13594
 

Welcome to the forum Thunder.

I'm sorry to hear that you find yourself in this worrying position.

Problems with equity have long been the source of the most serious issues we hear about here. There seem to be two issues that arise.

The first is that the adviser (frankly sometimes a salesperson) downplays exactly how the equity will work in order to sign up a client. The second is that a client, under pressure from their creditors, doesn't think through truly how they'll manage to raise the equity to bring the trust deed to a close. From your post it sounds as though the first issue might apply here.

The reality is that, when you sign a trust deed, your assets vest in your trustee. They're obligated to use them to help repay your creditors. This isn't discretionary for them. That's the position that your trustee is now in no matter how worrying or unfair that might seem to you.

I'm curious whether the first person that came out to see you worked for the firm or whether they passed your details to a trust deed provider that they work with?

It sounds to me that you should get a valuation done on your home. This might enable you to challenge the valuation that your trustee is using and therefore reduce the equity figure due. Based on your analysis of the values in your area (and assuming that you didn't commit to a fixed figure at the start) this might even make the problem go away altogether.

Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds


   
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Mark McFadyen
(@mark-mcfadyen)
Famed Member
Joined: 16 years ago
Posts: 4798
 

Hi Thunder

Unfortunately the forum is filled with similar stories and in most cases, the initial meeting is done via a middleman company who will tell you almost anything to get you to sign. It's this 'don't worry it will all be fine' advice is the most damaging.

I have always said that all matters and particularly those involving equity should be clearly laid out before signing anything. Most firms will obtain a valuation before you sign anything and if you can provide an accurate redemption figure for the mortgage, then the equity can be easily calculated and the payment of this agreed before you sign anything.

I wish I could provide an answer which would resolve things, however with nothing in writing the position will be at the discretion of the Trustee.

Mark

Mark is not posting regularly in the Trust-deed.co.uk forum.


   
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David Tannock
(@david-tannock)
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Joined: 12 years ago
Posts: 2581
 

Hi Thunder,

It sounds like you have had a really unfortunate time of trying to deal with things over the last couple of years.

I'm always disappointed when I read a post like yours as Trust Deed's if set up for the right reasons and not to just get a ÔÇ£saleÔÇØ then they should normally run smoothly and without problems like this. As others have suggested though often what should be a very important and thorough meeting with you before you sign a Trust Deed can be carried out by a ÔÇ£salesmanÔÇØ who really doesn't have any Insolvency experience.

TDA has summed things up well with regards to what happens when you enter into a Trust Deed and the position that the Trustee is in with regards to your assets.

I would ask for a copy of the valuation from your Trustee which they are using to confirm the amount of equity your property has. As TDA has suggested I would also advise that you request your own valuation of your property to determine the value and from this you can then calculate what you believe to be the equity. By doing this you can then try and negotiate with your Trustee with regards to the equity amount which they are seeking from you. Their valuation may be based on one from the start of your Trust Deed and if you request one today you may find that you have little or no available equity.

David is not currently posting in the Trust-Deed.co.uk forum


   
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(@thunder)
Active Member
Joined: 11 years ago
Posts: 5
Topic starter  

Thanks you all for the replies I understand , and because we where in very bad ways both financial and my partner health we probably would have signed anything just as long as we did not have to deal with letters and demands , yes we now understand the guy who came and see us was a middleman salesperson more like . If the trusteed people would not come to a mutual solution and go ahead and force us to sell what is the procedure ?? Should we have to pay for selling since we have no money ?? What is the procedure ?? If the house sell for less than they expected are we still liable for the rest ?? How long usually will take and last should we still have to pay anything considering that we have paid an extra 6 month on top of the agreed 3 years ? Should we still keep paying our building society the interest on the mortgage which we have never missed too . What is your advices considering we have no real equity ourselves ?? At this point we think our best is to let them sell the house and start fresh . Is this possible ? Reminding that we have always paid our agreed payment , should they considere valid our offer of keep paying the 200 a month since they already took it for the extra 6 month and do yous think they would eventually discharge us ??? And would they make it difficult for us to rent a house ???
I know I am asking loads but after what been through we really would appreciate the right help .
Daniel
Thanks .


   
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TDA (Debt Adviser)
(@tda-debt-adviser)
Illustrious Member
Joined: 16 years ago
Posts: 13594
 

Hi Thunder.

If you're not going to challenge the sale of your home I'd suggest that you talk to your trustee about how the mechanics of the process will work. I very much doubt that you'll have any out of pocket expenses associated with the sale.

The sale of the home should conclude any responsibility you have for equity, whatever price it achieves. If there are no other outstanding matters you should be discharged then.

You'll have to form your own view on whether to carry on paying your mortgage. Failing to do so may leave you in further dispute with your trustee and the mortgage lender. At some point you might have to find a new home though and I understand that it would be very tough to fund two homes even if it was for a short period.

Your trustee would have no interest in specifically taking steps to prevent you from renting a new home when you need one (if you need one).

Will you get a valuation done on your home? This might make a lot of the stuff mentioned here irrelevant if you're correct about the true worth of your property?

Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds


   
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(@thunder)
Active Member
Joined: 11 years ago
Posts: 5
Topic starter  

Thanks trustdeed assistant I will probably first get evaluation done .


   
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(@thunder)
Active Member
Joined: 11 years ago
Posts: 5
Topic starter  

dear trusteed assistante i have now got the house valued at £120000 and my mortgage figure to pay off £122.000 . The trustdeed are saying that they have phoned a survey and they got £140000 so still looking for the equity .?? or they will force sell of house . i dont understand the logic here we paid for 3 years without failing then they dont agree to our pay plan for the equity , then we found out that the equity is not there and still they want to put me the wife and my two kids on the street??
what is the login in that ? who is going to pay the negative equity now the £2000 on the house that is owned to the bank ?? i am missing something here ?? have they got a magic wand that they can turn my £120000 worth house to £140000 plus???
would be nice to hear from sopme of you expert..
thanking you in advance Daniel.


   
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Mark McFadyen
(@mark-mcfadyen)
Famed Member
Joined: 16 years ago
Posts: 4798
 

Hi Thunder

I think when there is a variation in the equity, it may be an idea to contact the Trustee and agree a third valuation to be instructed by a company suitable to you both. On the basis that both accept their findings, then this will at least give you a figure to work towards.

Mark

Mark is not posting regularly in the Trust-deed.co.uk forum.


   
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