I got the same letter in today.

Hi blackboab.

I agree, it's really poor.

If they wanted to run a PPI claim they could have done it months or years ago.

Annoying and frustrating for you; and potentially at great cost to faithfully (see other thread).

I will not help them as far as missold payment protection goes. I knew what it was back then so its a dead end for them as far as that goes.

I have actually waited over 16 months and still no discharge.

Hi faithfully.

It gets confusing when conversations take place on two different threads. I'll keep answering on the other one you have been writing on.

Hi blackboab,

Thanks for your post. I totally understand that this is a frustrating delay.

As I've said in other posts on this forum the situation has been changing over the past few months. We've had clarification from our regulator ÔÇô the Institute of Chartered Accountants Scotland - about how they expect us to treat Payment Protection Insurance. The guidance that we've received is that we must establish if there are any possible claims due for miss-sold PPI before we discharge the Trust Deed. Clearly, if we can establish that there are no claims we will be able to close the TD quickly. However if there is a possible claim we are required to pursue it. I recognise that other firms on these forums may not yet be doing this, but the guidance we have received is clear.

I appreciate that, having made all your payments, you are keen to be discharged as soon as possible. We will, of course, try to complete the review process (and any claims that result) as quickly as possible. And whatever happens you won't need to make any further payments personally into your Trust Deed.

I am sorry that I can't give you a more definite response at this stage. Please do give me, or your relationship manager, a call and we will be happy to talk this through with you.

Barry

So if a client says that they werent mis-sold ppi then the ptd will be closed as usual.

If any claims are submitted and take 6-12 months to clear,presumably any windfalls occuring during this 6-12 months would be captured and put into the PTD pot?

Another excellent way to drag things on a bit.

Paul

Claims should not be taking 6-12 months
there are strict time limits on PPI claims now.
I had a successfull claim just as I was entering my TD and that went through in around 2 months.
When I applied there was a maximum of around 12 weeks for the company to answer.

I should add the money that I won went toward the balance of the debt.
I did not actually 'get' the money.

I wasnt actually stating that they will take the 6-12 months just that if TD firms leave it until the end of a TD to worry about making claims you will still be liable to pay over any windfalls until discharged by the trustee.

Paul

Blackboab has been waiting at least 6 months for WA to discharge him though.
That was my point.

I find this odd. How difficult is it to ask the person in a TD if they have willingly accepted PPI on any loan? it's not the case that every policy was missold is it?
It seems to me that where a claim is valid, it could be pursued at any time before the end of a 3 year arrangement?
Surely a trustee can't apply on behalf of an individual who was happy to accept PPI?

There has to be a reason why the policy was not sold correctly. Even if someone had been happy to accept PPI it may have been missold if they could not claim on it for some reason, or if they were told they would have to take it to get the credit for example.

I'm not sure there is a problem with PPI being looked at as part of a trust deed, but cannot see any reason whatsoever why such a claim would be left until months after someone made their final contribution.

So I can understand Barry's overall position on PPI, but not why it has been handled on this timescale by his firm. There may be good reasons though, which Barry is welcome to explain if he chooses to.