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Scottish Trust Deed Forum
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Topic starter
26/05/2009 11:32 am
Guys I could really use some help here? As per my previous posts, I have been trying to obtain a response from my trustee since 17th March 2009 in relation to releasing the remaining equity in my property. I have now emailed them on 7 different occassions and phoned to leave several messages for someone to contact me. As yet, I still await some sort of response. Are there any sanctions here - I am so frustrated just waiting around!
26/05/2009 12:54 pm
Hi magscb14,
I would suggest that you write to the Trustee in person and give them an opportunity to ensure that you are contacted back within a reasonable timeframe. I also suggest that you explain your repeated attempts to discuss this matter.
Ultimately you could make a complaint to the Trustee's regulator but I think it's probably best to give the Trustee a chance to personally rectify the lack of response before taking such a step.
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds 
27/05/2009 9:49 am
I'd agree with TDA - best not to put the trustee's back up if you can help it. Keep on at them though.
Scottish Debt Solutions Expert - Ask me for help setting up a Scottish Trust Deed or Debt Arrangement Scheme plan.
