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(@stevieh)
Active Member
Joined: 16 years ago
Posts: 8
Topic starter  

Who do you complain to if you feel that your trustee is dragging his feet(formerly AFS)???


   
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TDA (Debt Adviser)
(@tda-debt-adviser)
Illustrious Member
Joined: 16 years ago
Posts: 13594
 

Hello again stevieH,

I understand that the issues that caused delays after the transfer of these cases may now have been resolved.

If you haven't already I would call the new firm and ask for a schedule of when the things you are expecting to happen will happen.

If you aren't happy with the answers that you have received you could put the concerns in writing to the firm requesting a written response.

The new parties involved are understood to be working hard to catch up on everything so hopefully you will not face too much more delay (which of course has occurred through no fault of your own).

Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds


   
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TDA (Debt Adviser)
(@tda-debt-adviser)
Illustrious Member
Joined: 16 years ago
Posts: 13594
 

A quick update. I fear my previous comments may have been premature. A caller to the support team this morning has told us that she is still being told that everything is being held up due to a legal dispute between parties involved in the transfer of the business.

This seems utterly unfair on those who have met every commitment that they had to their Trust Deed and who are now stuck waiting for their cases to be closed.

Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds


   
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(@insolvencyboy)
Eminent Member
Joined: 15 years ago
Posts: 30
 

I am also aware of someone who is still experiencing severe problems with the firm highlighted in the above comments.

They range from not knowing where they stand with an IP to still trying to resolve an issue surrounding equity dating back to their first IP before it was transferred to AFS.

Perhaps the "experts" on the site could highlight what has happened as a sequence of events with the initial firm which was ten transferred to the firm mentioned and what has subsequently happened. in particular as to how "equity" in property should be dealt with when the case is transferred between IPS, through no fault of the "Truster".

Insolvencyboy


   
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Mark McFadyen
(@mark-mcfadyen)
Famed Member
Joined: 16 years ago
Posts: 4798
 

If procedures have been correctly followed at the commencement of the Trust Deed, then I would assume the position with equity would remain as agreed at the start. Hence the reason I advise all people looking at the Trust Deed as an option, to get the agreement, especially with equity, in writing before proceeding.

Mark

Mark is not posting regularly in the Trust-deed.co.uk forum.


   
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