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Scottish Trust Deed Forum
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Topic starter
21/05/2012 10:31 am
Hi there, I have my discharge letter from my trust deed company but my trustee remains in office due to ppi. I keep calling to try to push things on. Can you speak to the trustee direct or do I have to keep speaking to the girls that answer the phones as they don't offer much help ? Thanks
21/05/2012 10:34 am
I am in the same boat. You may find it hard to talk directly to your trustee,they are busy people and thats why they employ case managers. Maybe ask for an email address. When were you discharged?
Paul
Trust deed completed Jan 2012,Trustee discharge Nov 2012.
A new dawn.
21/05/2012 11:11 am
Hi p boy kk.
There is nothing to stop you from writing personally to your trustee.
As many staff as they have, your trust deed is a personal appointment that they have an individual responsibility for.
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds 
Topic starter
21/05/2012 11:14 am
I was discharged on 2/10/11, I don't even have ppi & have got reply letters to prove it. Not that I've challenged for ppi, it's all down to tenon. 36 months is a bit of a joke really, false advertising. You get to a stage you just want it to end.
21/05/2012 12:53 pm
Hi p boy kk.
I can appreciate your frustration, but it's good that your trustee has discharged you. We hear often that other firms aren't doing this while PPI is being looked at. I think we also need to be mindful that there was no way for trust deed firms to know in advance that PPI would become the issue that it has, nor that their professional bodies would encourage that the potential for PPI claims to help repay creditors be investigated as part of trust deeds.
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds
