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Scottish Trust Deed Forum
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Topic starter
07/10/2014 10:04 am
I've lurked around forum reading posts for a few years and it's been helpful to understand how things work. I need to bounce my situation around as I've not seen anyone list the same problem.
Entered Trust Deed in Sep 2009. Paid all my dues over three years. The Trustee paid an interim dividend to creditors.
During the TD I gave consent for Trustee to apply for PPI refund and RBS indicated that just short of £3k was due. RBS then offset against the accounts they held & refuse to pay this into the Trustee's pot - so other creditors are now disadvantaged.
After 4.5 years I advised Trustee that I wanted discharge & that I planned to apply to Sheriff if this wasn't progressed. So debtor discharge came through and this is recorded on AIB register.
The Trustee won't take legal action against RBS as the amount doesn't justify it. And I'm left with a credit history that shows ongoing default accounts as no settlement can be reached. It's been 5 years and no end in sight. Is there anything else that can be done?
07/10/2014 10:20 am
Welcome to the forum exile.
A dispute between your trustee and RBS should make no difference to the contents of your credit file.
You've been discharged, so your creditors should ensure that this is reflected in the information that they provide to the credit reference agencies.
Any default notices should be marked as being satisfied or partially satisfied - complain to the banks if they will not update in this way.
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds 
Topic starter
07/10/2014 10:55 am
Okay thanks. I'll give that a go.
07/10/2014 11:18 am
Good luck with that exile.
This article from the site might help:
https://www.trust-deed.co.uk/repair-your-credit-rating.html
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds
08/10/2014 12:59 pm
This seems to be an ongoing issue with RBS and we had one completed Trust Deed where both the individual and the Trustee was discharged and they received a letter advising of a sizeable payment from RBS for PPI. As usual, things bounced from department to department and the net result was that the final cheque was around 5% of the sum RBS confirmed would be paid as this had been off set. Despite accepting the Trust Deed, accepting the final large dividend and both discharges registered.
Mark
Mark is not posting regularly in the Trust-deed.co.uk forum.
Topic starter
10/10/2014 9:48 am
It's the second article that most closely resembles the problem. And according to the paragraph below... where creditors have updated the default balance after they received a payment, they should have further changed the credit ref info on my discharge... is that right?
quote:
What is relevant is that you have been discharged from the trust deed, and therefore any unsecured debts that previously existed no longer do so. Creditors are expected to update this status with the credit reference agencies. This will involve marking default notices as being satisfied (or at least partially satisfied) and making sure no debt balances show as being outstanding.
10/10/2014 10:02 am
Hi exile.
I think that's right.
I'm not sure creditors always recognise the point at which an individual's discharge occurs because this could occur a long time before the trustee gets their own discharge and distributes payments to the creditors.
That's perhaps one of the reasons why they often need some prompting to do the right thing.
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds
