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RBS / AiB

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(@tanyadm)
Trusted Member
Joined: 16 years ago
Posts: 70
Topic starter  

Here we go again. I found out from AiB this afternoon that RBS have still not claimed their dividends, despite RBS telling me that they were dealing with it. There are two amounts of £218 and £12 (the second related to a very small overdraft debt). AiB say that because of their uplift charges, the smaller amount won't be paid at all - so does it mean that only £192 will be paid to the debt, despite it being RBS' failure to claim it from French Duncan in the first place.

The woman in the executive response team has done nothing to help sort out my complaints, despite assurances. So frustrating.


   
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(@sparky1)
Reputable Member
Joined: 12 years ago
Posts: 277
 

Have u been discharged Tanyadm?


   
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TDA (Debt Adviser)
(@tda-debt-adviser)
Illustrious Member
Joined: 16 years ago
Posts: 13594
 

Hi tanyadm.

I'm afraid it does look like this tardiness on the part of RBS will result in their dividend clearing a slightly smaller amount of the debt that is "owed" to them.

I suppose this may mean that they seek to set-off slightly more of any future PPI payment as a result.

Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds


   
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(@tanyadm)
Trusted Member
Joined: 16 years ago
Posts: 70
Topic starter  

Hi Sparky, yes, I was discharged in July - dividends were released in July as well, but RBS didn't claim theirs, so it went to AiB.

TDA - so the creditor passes the £26 AiB charge back to the debtor? Seems a bit cheeky, when it's their inefficiency at fault.


   
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(@glamgran78)
Active Member
Joined: 12 years ago
Posts: 10
 

I had no joy with RBS then I called the Financial Ombudsman Service with my complaint, they wrote on my behalf and within in a week my details were updated and got £50.00 for my troubles....funny that 🙂 FOS were brilliant 🙂


   
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TDA (Debt Adviser)
(@tda-debt-adviser)
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Joined: 16 years ago
Posts: 13594
 

Hi tanyadm.

In these very unique circumstances it seems that this could be the outcome .

Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds


   
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(@tanyadm)
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Joined: 16 years ago
Posts: 70
Topic starter  

RBS have told me today that they don't intend to claim the money from AiB. What now?


   
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TDA (Debt Adviser)
(@tda-debt-adviser)
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Joined: 16 years ago
Posts: 13594
 

I might be missing something here tanyadm, but the way I see it (in these unique circumstances) it makes no difference to RBS whether they claim this money or not?

If that's right why would they bother?

Well... perhaps because it's not much bother and it seems really unfair on you. Maybe stick a complaint into them so that someone there reviews the situation who might be a little more customer-focussed?

Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds


   
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(@tanyadm)
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Joined: 16 years ago
Posts: 70
Topic starter  

No, it makes no difference to RBS, and that's why they aren't claiming it - because they no longer need that money. My frustration is not that they are not claiming it - that makes perfect sense - just that week after week, I keep being told different things!

What I don't understand is what AiB will do with that money? Will French Duncan get it back to give to other creditors?

It was as a result of a complaint to the RBS executive response team that I found out they are not planning to claim the dividends.


   
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TDA (Debt Adviser)
(@tda-debt-adviser)
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Joined: 16 years ago
Posts: 13594
 

I'm not sure what will happen to that money at the AIB now tanyadm.

I bet one of our experts will know though...

Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds


   
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(@tanyadm)
Trusted Member
Joined: 16 years ago
Posts: 70
Topic starter  

Thanks Amy, I'll await the experts' views with baited breath....or indeed a response from either AiB or French Duncan to the emails I've sent them. I'll update if I hear.


   
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(@voice-reason)
Estimable Member
Joined: 13 years ago
Posts: 106
 

Certainly in a sequestration it would sit in that account for 7 years and then be transferred to the Secretary of State to join the Governments coffers. I believe it's the same with Trust Deeds.


   
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(@tanyadm)
Trusted Member
Joined: 16 years ago
Posts: 70
Topic starter  

I thought that was the case where a creditor just left the funds passively / didn't claim them, what if they've actively said they don't want it and I have correspondence from them to evidence that?


   
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(@tanyadm)
Trusted Member
Joined: 16 years ago
Posts: 70
Topic starter  

Just spoken to the AiB, yes, the treasury will get it, as only RBS can release the money, and they have no intention of doing so. Fssss.


   
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TDA (Debt Adviser)
(@tda-debt-adviser)
Illustrious Member
Joined: 16 years ago
Posts: 13594
 

Thanks for sharing that tanyadm.

I don't think RBS come out of this very well in terms of how they've chosen to treat a former client.

Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds


   
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