Hi ramona11.

Arrow buys debts. If this debt was included in your trust deed, the fact that it has been bought makes no difference to you. It becomes unenforceable once you've been discharged.

You may wish to ask Egg why a payment from this settlement is being made to Arrow and let us know the answer. Make sure they're aware that you completed a trust deed.

Thanks for that response, I never filled in any forms for them but assumed they would know if I was in a trustdeed. A bit worried to mention the trustdeed in case it affects my case but its a lot of money to lose to arrow if its a mistake on Eggs part. I will give them a call.

Does anyone know if there is any where online or in real life where I can go and get some advice on this ppi decision letter? I understand it is not within the remit of this site but other general PPI sites are not sure how my trustdeed involvment would affect any payout I might recieve.

Should be illegal for former trustees to keep or bank ppi monies incase law changes ??? Fair enough if law changes change future trust deeds

I agree wildchild, not sure how I will be affected by this mond case but this particular issue is that my ppi complaint against Egg has been upheld by them but they are giving part of my payment to a Debt collection agency. I asked on another forum and apparently they aren't allowed to do this but I don't know for sure.

my 10p worth having just spoken to ppi company ref my ppi claim. any ppi you had while in trust deed will go to creditors, not sure how others are getting cheques but I'd be wary as its 4 years since I finished mine and as company say any money you gained while in trust deed is payable to creditors no matter how long you have been out of td.(sure tda has mentioned this before?) not sure how others may feel but ref org post would £200 be the company's fees as they do charge a lot I will speak again to old trustee to see why they say one thing and it seems to be another tomorrow and see what happens . lets not panic yet Capt. Mannering

Maverick, it seems to be all over the place at the moment, some banks send the checque to your old trustee, some send it to you some trustees are reopening trustdeeds others have no interest. I think some of it depends on the Mond case which is ongoing at the moment.

Lots of people who have been discharged from trustdeeds have been able to keep their ppi claim payouts. As far as I can tell Egg is planning to send me a cheque for £2000 shortly. My issue is I am not sure they should be paying part of my claim to a debt collection agency.

So wonder how they will deal with thousands who have received ppi payouts after discharge. How can they possible get this back to go be to
Creditors ?

my ex trustee told me they had no legal requirement to look into my affairs why are some trustees holding onto other peoples money

So wonder how they will deal with thousands who have received ppi payouts after discharge. How can they possible get this back to go be to
Creditors ?

see your point now about debt collection agency, thought it was ppi agency as they take a far chunk of ppi reclaimed def not on as I would think only trustee would hold any claim lets wait a bit an see if mond case is going to affect any of us

Ramona11 - from what you say it seems like Egg are sending funds to Arrow in order that they can set it off against a debt that used to be owed to Egg. I think it is very questionable whether they should be doing this - though I must stress that I am not a solicitor and you may wish to get independent legal advice about this.

RBS have been routinely setting off PPI against old debts that were discharged as part of a Trust Deed, despite losing a case in court. However, as I understand it that decision was partly based on the Mond case which has now gone to the Supreme Court, so RBS seem to have taken the view that they will wait and see what happens with that before changing their policy. Perhaps Egg will have to change their process too in due course, depending upon the outcome of this case.

Hi Kevin thank you for your reply. Yes I think I need to query why that payment is going to Arrow. I was thinking of calling the FOS to ask but I don't know if they can do that. I recieved the SAR with all the details about the egg loan and I can see that they contacted my former trustee who said he had no interest in the payment and that it should go to me.

Hi ramona11.

I think you should ask Egg. FOS is there to deal with a dispute if it cannot be resolved with Egg.

Reading back over the thread I think Kevin and I are both wondering whether Egg are missing something and would not look to make a payment to Arrow if they knew more.