Hello robby204 and welcome.
The nature of this site is that the forum and certain articles reflect how things were at a certain point in time.
It was the case some time ago that only a couple of firms were seeking to investigate PPI. That has changed, and you'll now find more recent forum threads and articles that reflect the updated position where trustees are instructed that they should see whether PPI can boost returns to creditors as a whole.
As a more general point, please remember that those who sold PPI can/will defend themselves where they did not sell inappropriately.
The Ombudsman will also not rule against a firm that did things properly and can prove it.
As a client in a trust deed you're not expected to misrepresent the facts to make a winning claim more likely, just to provide the information requested.
Thanks for clearing that up TDA. I have no problem with PPI being chased for the loan that I repaid in full as I didn't want it, but was told I had to have it, but was told that because it was paid pre TD, therefore debt not included in TD, it would be of no interest to them. If I'm ok with them claiming it for some extra to the pot, should the trustee not therefore see this as possibly extra for my creditors and claim this?
Saabrina
I shall bring it up again with my account manager, I was more than a little surprised by her first answer. Thanks
Saabrina