my trust deed is also with KPMG and i am having problems getting out of it too, mixed chat from them to be honest as if they just use delaying tactics and hard to speak to someone who knows what they are talking about, i am been sending letters back and forth regarding being discharged but not getting anywhere!! its frustrating!

Hi Debs
Not getting a good name for themselves are they???? KPMG you should be ashamed of yourselves!
Yep it all delaying tactics to get more money not just for the creditors but for themselves.
I am still persevering, but it is frustrating bec we know we stuck to the deal and 4 months after the TD is officially finished I am still not discharged......
If I dont receive a reply by next week I will be moving forward to the complain in writing to ICAS to report them.
Keep yer chin up Debs, we all get thru this......
ang

Hi angiepal.

Can you substantiate that the delay is for the financial benefit of your trust deed provider rather than your creditors?

HI TDA
I can only assume that the longer they hold onto me not being discharged then the more they can claim from my payments or any other payments they receive i.e,PPI.

I don't think so angiepal.

We know insolvency practitioners are being given guidance by their professional bodies to investigate whether PPI claims might boost creditor returns.

We also know that trust deed firms agree fees with creditors in advance, and if they seek extra fees later the creditors can challenge the increase.

You may well feel very frustrated by the current status, and many of us may sympathise after you've completed your side of the bargain, but the statement you made about the motivations behind the current status seem unjustified.

Angiepal, you should have a good idea how much the IP's fees are for the three years of work they have done as this should have been quoted at the beginning of the Trust Deed. Just out of interest, are their fees higher than the amount of debt you have had written off?

All due respect to TDA and to previous posts , shelved in my case is halted [:(!], constant requests for info etc , ignored , guess what, we want to take fees , the only time that they send you a letter to you . sound familiar ?.

I think our MP'S etc should cut through the bovine waste , and if you are told 3 years until discharge , it should be so . Was told 3 years , now into year 6 !!!!!!!!!!!!!!!!. Can u smell what your IP firm , promised U ?.[:(]

Hi pinalta.

A fine line we tread sometimes.

People are free to express their views here. I don't doubt for a second that angiepal or you have every right to feel aggrieved. Once a trustee is appointed they are in a position of power which absolutely should mean they act to the highest standards in all respects.

However each of us is responsible for what we write here, and as moderator I have a responsibility for the content on the forum being fair. Where a specific statement about a named firm seems like it might be unfair it's right that it's challenged so that a balanced picture emerges. The forum would be a lot less useful to visitors if it didn't seek to be balanced.

That doesn't mean that my sympathies aren't with normal people that have done everything that they promised to do though. They are.

Pinalta ..you are dead on, and yes we have a right TDA to feel extremely annoyed, and why not ? we made deals , we stuck to said deals and now we are being held to ransom for something we dont know that we are entitled to? AND!!! its a big And, even if we are due PPI and dont disapprove of it going to the creditors, why are we not being discharged and the trustees staying on to finalise this????
This is an option that lots of TD firms do not seem to be using?
I do not think it is unfair to name any said firm that does not stand by the original agreement we both entered into.
And for the record if it was me trying to change the goalposts in this deal , I am sure there would be a renumeration cost involved, so assuming that they not doing PPI just for the sake of the creditors is not that far fetched.....

Lots of fair points angiepal, but PPI is primarily being looked at because guidance has been issued by regulatory bodies rather than as an exercise in the enrichment of trust deed firms. It isn't an issue firms could have been expected to foresee several years ago.

Could you be discharged while that happens? Plenty of firms are facilitating that to happen for their clients.

Yes TDA I have on numerous occasions by phone and in writing asked that they could discharge me and stay on to do the PPI(if I have any)
Over the phone I was told by the minions this was not possible. Then when I have asked twice in writing, they ignore the language and state that their legal department is looking into things.Still waiting albeit 2 letters for them to clarify the legal department part!
So to have direct questions ignored verbally and in writing does get us all angry and fair to say I can rant at times about this.But I strongly feel that this forum is a god send on information about the trust deeds and their firms. If we do not tell the truth as we see it about fairness/unfairness on the part of these firms then we are not helping other members when deciding about who to use for their trust deeds.

Hi all

I think TDA is correct generally on how we need to be careful when commenting as we don't know the full story, but angiepal is correct specifically. It's the fobbing off that seems to be the main issue, I wish we had a legal department!

I can think of no reason why an individual who signed after April 08 and has co operated and completed their part of the deal cannot be discharged. It's easy, Form 5. It takes almost 2 minutes to complete sign and post. Job done. ( that was my Gordon Ramsey bit there!)

Mark

my trustee says he wont do it as i might keep any PPI refund myself and not pay it to him.

That's a real shame andy and must be very frustrating for you.

We're aware of lots of firms that are quite happy to do this. It isn't a requirement that they do so though as I think we've discussed before.