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Topic starter
29/07/2011 1:29 pm
Hi Guys,
I'm in the unfortunate position that people are starting to call me chasing their money. When they do call I explain to them that I have signed a trust deed but this seems to go way above their head. Is there any reason that companies south of the border are clueless when it comes to TD's?
I have to admit though, I am secretly loving telling them where to go. Nationwide in particular seemed to want to slap my wrists for only having their c'card 3 months before going down this road. What do they want me to do? feel sorry for them? change my mind?
SkintAlly
29/07/2011 1:43 pm
Hi SkintAlly.
This might be partly a "south of the border" issue, but I think there is a general lack of training for debt collectors regarding debt solutions of all sorts.
Some creditors now acknowledge this and have enrolled some of their collections staff for the professional debt advice qualifications.
This is likely to result in an ironic situation that some creditors will be better qualified to provide debt advice than the many "debt advisory" companies and websites that employ unqualified advisors and who are not prepared to invest in this training.
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds 
29/07/2011 3:27 pm
I used to just say it was the equivalent of the IVA south of the border and used to take great pleasure in saying to them - 'Would you like me to explain it to you?'...
Suppose at the end of the day they are just doing their job, and in my experience if your nice to them then they tend to be nice to back. Tell them if you make payment then you are breaking the conditions of the TD and you won't be doing that!
