Hi Poprey,

I'm with them for my ptd, currently just started my final year. I've had no bother with them at all.

Thanks Mercy 2604 I am also in my last year think it due finished in May, however trying to find out if they are on the ball with getting discharged, I received an IE a bit earlier this year than normal.

I also got my IE a couple of months early, last year I got in two months late. I hope they discharge quickly, it's a plus that they do the ppi at the start, all mine came back with zero so that's not going to hinder the closure. Hope someone comes on who has been discharged and let you/us know.

Knightsbridge were fine throughout my PTD, HOWEVER, they are a nightmare to get your discharge from. I completed my TD in March and have been told it will be October at the earliest before I get my discharge. I've complained 3 times over the phone but it's got me no where. They won't discharge until the entire closure process is completed.

My TD was with them as well. The last payment was in Feb (2015), still not discharged. I've complained via phone several times and even spoke to their complaints people.

Get this.. I got a letter saying they would respond to my complaint within 8 weeks !

During the TD I missed a payment and they were hassling me within 48hrs, it's ok when the boot's on the other foot.

The discharge of an individual from their Trust Deed really shouldn't take much longer than a couple of weeks once they have made their final payment.

I think the best thing for you to do FinishedMarch15 and Redguard is to phone them on a regular basis to demand your discharge from your Trust Deed. After all, you have kept to your side and paid the agreed payments. If you leave it and wait on it happening October could soon run into next year and if you received inheritance or acquired an asset you could lose this to the Trust Deed.

It's something for other people to be mindful of and ask the question at the outset of taking advice from companies about helping them deal with debts.

The last time I spoke with them they said it was their procedure to wait until all matters are concluded. I told a little white lie and said I was friends with a Trustee and I'd been advised there was no need for this and was then told that the supervisory team would need to request my discharge under exceptional circumstances and would be in touch once the trustee had decided. That was about 3 weeks ago and I've heard nothing.

My perception of Knightsbridge is that as long as they are getting your monthly fee, they don't care. i know someone else with Knightsbridge who has never submitted their annual review and it was never chased.

I think a phone call every Monday morning is the way forward now.

Thanks all for your reply, I just like us all desperate to get this finished and move on with my life, however once I have made my last payment, am I able to save without them wanting more money from me until discharge, or will they take an interest in what I am saving, between me and my wife we pay £490 a month, so after final payment I would like to put some of this away, thank you

Hi poprey.

There should be no issue with saving from income. For example, if you put away that amount you currently pay into your trust deeds each month I'd think this would be fine.

The interest would usually be if you came into a lump sum of money prior to your discharge.

Thanks for the reply TDA, this is what I am not understanding, if it took 6 months to be discharged, I could potentially save 3k, how would they know that's what I have saved or say won 3k at the bingo, I still don't understand how it all works, sorry

I can see the source of your confusion poprey. I'm not sure there's much I can add to my previous answer though.

I'd think it would be relatively easy to justify how you've been able to save £490 per month when your expenditure has just gone down by £490 per month? And fairly clear from bank statements that the money has built up like this over time?

That's quite different to a large lump sum hitting your bank account from a non-employment source in one go?

Thanks TDA, I see where you are coming from, I have an IE coming up, I thought this would be my last one as I have only 8 months to go, thanks TDA for your answers

For the benefit of those with Knightsbridge, just a quick update after another fruitless call.

My last TD payment was Feb 25 and the property abandonment fee was Mar 13. I am told (yet again) that it can take up to 6 mths to get discharged - and apparently that clock doesnt start ticking until the abandonment fee is paid.

I basically had to listen again, to a load of waffle about they have to write to creditors etc etc and wait for a response. Interesting to note though, that didn't happen until the end of May. When I asked what they had been doing for over 2 months, more evasiveness. Apparently, they had to do a 3rd review etc etc etc.

All a load of waffle. I'm to get a call by the end of the week from their TD advisory team, advising me on progress. I won't hold my breath because in July they told me the very same thing.

Hi Redguard

There's no requirement to write to creditors in these circumstances. The only report would be the final fee report and final dividend circular. On receipt of the final payment, I would think 4 weeks max.

Mark