Has anyone that was transferred to Creditfix last year had an income and expenditure review sent to them? I was told I would receive one in September a few months back but still nothing. My circumstances have not changed much so it isn't a problem I'm just curious? Does it matter if I have one or not and does the responsibility rest with the trust deed company I am with?
Vickie Smith
Welcome to the forum Lisa.
Yes - it's the responsibility of your trustee to initiate reviews. Each firm will have a different process to meet their responsibilities in this respect.
However - it's your responsibility to tell your trustee in the event that something significant changed. This might be a significant change in income, expenditure, or the receipt of a windfall of some type. Doing so would be in your interests. Failing to do so might store up trouble for later.
It doesn't sound like you have anything to worry about.