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Scottish Trust Deed Forum
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Topic starter
19/09/2013 4:04 pm
Hi All,
I made my final payment to my three year protected trust deed in May 2012.
I received my personal discharge in September 2012. I've now been waiting a year to get the full thing totally discharged.
How long is reasonable to wait?
Everytime I speak to KPMG (the Trust Deed Trustees) I feel like I just get fobbed off with some other answer about PPI.
Surely there is only so long they can go on without fully closing it?
Is there someone I can speak to (an Ombudsman?)if I am not happy with the way my case is being handled?
I just want to move on!
Thanks
Lisa[:(]
19/09/2013 4:07 pm
Hi Lisa
Once all matters have been completed ie contributions ingathered, PPI dealt with then closing should take 3-4 weeks. I'm surprised at the length of time it has taken to be honest as even the PPI issues don't take a year to sort.
Mark
Mark is not posting regularly in the Trust-deed.co.uk forum.
19/09/2013 4:31 pm
Hi Lisamacl.
Have you received a "Form 5"?
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds 
Topic starter
19/09/2013 6:48 pm
Hi,
Yes I have received a Form 5- I got that last September.
Would like the whole thing closed.
Thanks
19/09/2013 7:00 pm
Is it holding you back in any way Lisamacl?
It needn't.
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds
