Notifications
Clear all
Scottish Trust Deed Forum
5
Posts
3
Users
0
Reactions
3,446
Views
Topic starter
17/06/2017 8:10 pm
I recently read a post about creditor harassment and can remember that this was the most stressful time during the process.On signing my trust deed in 2013 I was continuously phoned day and night by two creditors and I thought that this would stop after my trust deed was protected.I always stated to creditors what I was doing however after becoming protected they wouldnt stop phoning even when I gave details of my trustee and contact details.Eventually I arranged to go into the branch for a meeting with the creditor who wouldnt stop phoning.
As the rules changed shortly after my trust deed I wonder if people are still receiving lots off phone calls after their trust deed becomes pritected.
19/06/2017 8:19 am
Hi doubletrouble,
People still receive phone calls and letters at the outset of their Trust Deed and occasionally throughout it. Unfortunately it’s just part and parcel of entering into a Trust Deed. The tricky part sometimes and getting the lenders and then debt collection companies to update their system as quickly as possible to stop the correspondence. Some lenders can be more persistent than others.
I’ve been doing this for a long time and I’ve noticed that nowadays there isn’t as much phone calls and letters as there used to be a couple of years ago. There doesn’t feel like there are as many debt collection companies either chasing the debts. I’m not sure if this is part of the whole “TCF” Treating Customers Fairly policy that the banks have.
For anyone that might be reading this and still receiving phone calls and letters about debts give your Trustee a call and let them know and they will deal with it for you.
David is not currently posting in the Trust-Deed.co.uk forum
19/06/2017 8:26 am
I think creditors are better than they used to be in this regard, and most people I speak to report that any demand letters/phone calls stop quite quickly.
Of course there are bound to be some that aren't as good as others, and whilst it is comforting to know that there is nothing they can do once your Trust Deed is protected, I can understand that they are a pain to deal with nevertheless. As David said, a good trustee would deal with them if it is brought to their attention.
Scottish Debt Solutions Expert - Ask me for help setting up a Scottish Trust Deed or Debt Arrangement Scheme plan.
Topic starter
19/06/2017 9:24 pm
Thats good to hear-I suppose a few months off hassle is a small price to pay at the beginning of the process
At the time I felt that after I had signed the paperwork a huge pressure had been lifted and when the phone calls started it dented my confidence a bit
All worth it in the end though and was definitly the right thing for me to do
Topic starter
19/06/2017 9:25 pm
Thats good to hear-I suppose a few months off hassle is a small price to pay at the beginning of the process
At the time I felt that after I had signed the paperwork a huge pressure had been lifted and when the phone calls started it dented my confidence a bit
All worth it in the end though and was definitly the right thing for me to do
