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Scottish Trust Deed Forum
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Topic starter
10/02/2013 7:14 pm
Does anyone have an up to date address for this? I'm going to send them another letter asking them nicely (within 8 weeks) to amend my credit record.
Nothing left to discharge - everything's done and dusted!
10/02/2013 7:32 pm
Look up the ico (information commissionaire office). They have a register of data controllers.
Paul
Trust deed completed Jan 2012,Trustee discharge Nov 2012.
A new dawn.
10/02/2013 7:34 pm
Theres a stack for santander so pick the one that sounds best.
Paul
Trust deed completed Jan 2012,Trustee discharge Nov 2012.
A new dawn.
Topic starter
10/02/2013 7:52 pm
Thanks. I'll get a letter off to them tomorrow.
Nothing left to discharge - everything's done and dusted!
11/02/2013 8:45 pm
Hi Gillian. I would just by pass Santander & contact the ICO or the financial ombudsman. They really were horrible & the worst company I had to deal with. Good luck
11/02/2013 8:59 pm
I'm not sure if its true for the ICO, but a lot of these bodies expect people to try to resolve things with the bank first.
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds 
Topic starter
11/02/2013 9:36 pm
Have emailed Santander as a starter and will send a recorded letter with a copy of form 5. They've got 8 weeks to fix (I'm being generous). If they don't, I'll contact the ICO.
Nothing left to discharge - everything's done and dusted!
11/02/2013 9:49 pm
Give them a period of no less than 28 days is standard. Keep copies to prove to ico you have tried to get the creditor to resolve the issue
Paul
Trust deed completed Jan 2012,Trustee discharge Nov 2012.
A new dawn.
