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Thanks for everyone's support. I really hope we can get this whole mess sorted, I really grudge having to pay them a penny. I would definitely keen to...

Okay, have just spoken to the company. They said that they have decided to close the case. They aren't admitting blame for much but are saying that we...

Have just checked and it looks like the advert appeared on Friday 13th (another omen!) in the Edinburgh Gazette. I don't understand how this company ...