Hi Nemo1, Firstly I'd like to apologise for the wait times that you've experienced. We do appreciate that of late call wait times have been longer ...
Hi Ziggy2005, It looks like you've already received some pretty good advice here on the forum. As mentioned we do need to take into consideratio...
Hi Alison, You're fine to bank wherever you choose providing the bank isn't one of your creditors, or a previous bank account provider. If this is ...
Dear Nemo1, I'm aware that you have spoken to a Money Manager surrounding this already. I'm sorry though to hear you've struggled contacting us ...
Hi Nemo1, Any money paid in at an RBS, in cash, will be available the same day, usually within a couple of hours. The funds will become availabl...
Hi Nemo1 Thank you for the post. I've checked with the team at Think2Claim. It isn't uncommon for creditors to call clients when they receive a c...
Hi Duncan1973, I'm sorry to hear that you're unhappy with your Protected Trust Deed. Obviously we'd like to resolve this. If you've not already spo...
Dear janjan78, I'm sorry to hear that there's been some misunderstanding surrounding your cousins Trust Deed. I know that a Relationship Manager...
Dear gresgow, First of all please accept our sincere apologies for any confusion regarding your property and your Trust Deed. As you've inherite...
We're pleased to say that the power is now back on and normal service resumed. Sorry if this has caused any inconvenience. Thank you
Hi Lee1969, I'm sorry to hear of your loss and offer sincere condolences. We'd like to discuss all your options with you so you can be sure your...
Hi TimeLord, As TDA and Shona have said the checking of documents is not unusual and nothing to be concerned about, we're certainly not trying to c...
Hi 8ash, I'm sorry to hear that you are unhappy with the level of service you've received from Wilson Andrews. We need to look at this further a...
Hi Trust Deed Assistant, Sorry about that, my mistake. Just trying to help Elagal69. Thank you