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Update I called BoS this morning and spoke to a complaints advisor who looked into the matter for me over the phone. since they could not determ...

Hi All, Thanks for all the replies and advice, I am going to speak to BoS again. I'll let you know how I get on.

Hi There, thanks for responding. The charge was deducted from my account 6 weeks after I signed my TD.

UPDATE - Sorry I should have said the two BoS accounts were at the same branch and as follows Account 1 = £800 overdraft (Included in TD) Account 2 ...