Yes during my complaint to the FOS I stated I felt RBS had been unfair as they refused to provide me with a break down of the set off, and didn’t actu...
I was offered £25 by RBS as compensation for handling my complaint badly. The adjudicator told me to accept it but I said no and asked for to be looke...
I had another conversation today. The adjudicator told me that even if RBS lose the court case they will not be changing their position
Just to update I spoke to the adjudicator this morning. He said this is a decision they have made regarding all cases of this type where a debt exists...
The letter states having spoken to you and RBS. I also found that confusing, but that’s exactly what it says. There were many errors in the letter - t...
Capital One did this to me some months back. It’s currently with the ombudsman.