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Waiting on one creditor for trustee discharge

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 lp24
(@lp24)
Eminent Member
Joined: 8 years ago
Posts: 27
Topic starter  

Hi

I was discharged from my trust deed in February 2017, my husband was discharged in January 2017. We both received our form 5. However now waiting on my
Form 6 for my trustee discharge. My husband received his back in June, but on contacting Knightsbridge about mine they have said they are waiting on one creditor , Capital One, for the required information they need in order to pay them their dividend, as they are not legally allowed to keep funds that belong to a creditor until they have sent the relevant information.

Is there a timescale for capital one to reply to them?


   
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TDA (Debt Adviser)
(@tda-debt-adviser)
Illustrious Member
Joined: 16 years ago
Posts: 13594
 

Hi lp24.

Not as far as I'm aware, but your trustee might set a deadline.

Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds


   
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David Tannock
(@david-tannock)
Famed Member
Joined: 12 years ago
Posts: 2581
 

Hi lp24,

The Trustee should eventually set a cut-off point and notify the lender that if they fail to submit a claim within 14 days then a final 7 days they will be excluded from receiving a dividend.

From our perspective when dealing with a main creditor like Capital One we never had a problem obtaining a claim from them. Sometimes if a claim is outstanding we will give them a call to chase this up and will have it back within a couple of days at the latest.

I would give your Trustee a call and ask them to chase this up. I canโ€™t see it being a problem for them to do this.

David is not currently posting in the Trust-Deed.co.uk forum


   
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