Hi again Scotrust.

I think they might contact her, though I don't know for sure.

There is a pretty strong argument that any proceeds for a PPI claim on a joint financial arrangement should be shared.

I cannot see any reason why they should disclose your new address though, and especially so if you make it clear to them that this cannot happen.

Thank you again, who would you advise are the best people to deal with for reclaming ppi, I dont have any of the original documents or agreements, I understand if you cant give a specific name just a point in the right direction could help.

I'd suggest that you do it yourself Scotrust.

No point in paying hundreds or even thousands of pounds for a very straightforward process to be completed.

MoneySavingExpert has a great section on doing this, as does Which? where you'll find a tool which will write the requisite letters for you!

Hi Scotrust,

Normally with a PPI claim on a joint loan any claim submitted would require both parties signatures, sometimes they will investigate a claim with a request from just one party but would either seek the other parties confirmation and if the claim was upheld split the refund between both of you. Also sometimes (I saw this on the consumer action forum) if the policy only protected one party they might try to pay that one party out (this can be disputed as you were both liable for the payment)and even if the policy protected both of you it has been known for companies to issue the whole payment to the lead name on the mortgage/policy (again this could be disputed and there are forms you can request to tell them where payment should go - although I think any such forms would require both signatures). Hope this makes sense.