Hi, I was in exactly the same boat as you and our trust deed was ending in March of this year. I was worried sick about it all. I contacted Credit fix just to confirm that March was our last and final payment and honestly they were absolutely brilliant. I had no problem at all with them and I received Form 5 in the post 5 weeks later. Any time I had contact with them they were very professional and dealt with my query quickly. Put your mind at ease and just contact them, they were brilliant and the whole process was much less painful than I ever imagined it would be. Good luck x

Hi Stephani, thank you for replying to my query. This information is good to know. To be honest, my dealings with them have also been very good so I was not overly concerned, I just wanted to ask someone that had gone through the process. I am nearly there and looking forward to a fresh start debt free. Thanks again.

Hi there, we were worried sick about the transfare to them as well, our 1st contact with them wasnt so good as we were told another valuation would take place and the AIB confirmed they were within their rights to do this as PJG had still retained an interest in our property even though they stated "no further valuations would be done" and we were in negative equity...moving on after dealing with their closure team a few times (creditfix) and explaining the situation, ive got to say they were abs brilliant and could not fault them, and no other valuations were done...especially when it was within their rights to carry out another valuation due to PJG not removing the interest in our property when we signed up to our trust deed in the 1st place...at end of day though as i say Creditfix were brilliant....cant say same for PJG...only my opinion but thats how it panned out for us...contact AIB if unsure, but yet to hear of Credifix not honouring property situation so you should be fine im sure...if PJG had cleared this up at the start of our TD then there would have been no issues.

They couldn't have cleared that up littlemo - the "hold" you mention is standard, in case you dishonoured the terms you initially agreed to for example.

What they stated is that another valuation would not take place if you completed your obligations, which is exactly what happened?

Hello Lisa.

PJG made these assurances, and Creditfix have honoured them.

If you've completed your obligations I think everything is going to be just fine.

I'd give your new trustee a quick call just to confirm how everything will work from here.

Well done on reaching the very final stages.

Thanks TDA but i mentioned no such thing as a "hold", they, PJG retained an interest in our property when they advised us that they didnt have an interest and our house was safe and now "out of the equation" former PJG adviser!, and never once mentioned to us about retaining this clause, its only when this sale of clients from PJG to Creditfix took place that we and many many others found out through the AIB that this clause was still there and had absolutely nothing to do with how we operated or "honoured" our Trust Deed, (it can be removed prior to signing but wasnt
) the plain truth is they (Creditfix) could have re-valued our property if they so wished, no wording within our Trust Deed agreement could prevent them, but im very greatfull to them that they didnt,and as a professional within this industry i was surprised at your comment about its only there so that we honour our trust deed, the clause is there no matter if we honour our obligations or not, contact the AIB if your unsure of this, thats what i and many others did, or i can email your the AIB official response.
Regards

The plain truth is that any new trustee can manage a trust deed as they consider appropriate littlemo.

Your new trustee considered the assurances you were given at the start to be appropriate, which is why exactly what you were promised would happen did in fact happen.

I've just had a very prompt reply from Creditfix to let me know that they will not be extending my TD and that I have to cancel my direct debit with them after my last payment 🙂

Thats brilliant...as i said they were really good and prompt...enjoy being Trust Deed free soon:)

Very glad to hear that Lisa.

There was lots of worry about this on this forum soon after the transfer. However the new trustee was quick to ask us to post a message up here to say that agreements made at the start of trust deeds with the other firm would be honoured.

This appears to have been the case subsequently, right across the board.