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Topic starter
30/12/2016 4:00 pm
Hi
I had a joint loan with NatWest that was included in my TD which I completed in June. I received my Form 5 soon after. Despite writing to the NatWest Credit Controller & including a copy of the Form 5 2 months ago NatWest have still not updated the account so it is still showing as defaulted. Is this because it is a joint loan? Is there anything else I can do to get them to update the file?
Many thanks,
Domino99
30/12/2016 6:18 pm
Hi Domino99.
Any default notice on your credit file should be marked as satisfied after your discharge.
Having made a reasonable attempt to request that they do this already, my advice would be to make a formal complaint. This will usually sort things out pretty quickly.
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds 
Topic starter
30/12/2016 6:51 pm
Thanks TDA, that's what I'll do.
