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Scottish Trust Deed Forum
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Topic starter
13/02/2014 1:33 pm
Just at the time of signing my TD i opened a new bank acc at RBS, i wasn's so clued up about trust deeds at the time and was not aware of what 'basic' account meant. Not until afterwards did i realise it was the wrong account, i phoned RBS up and was told not to do anything, if they were going to close it they would just downgrade it...not completely sure this would have been true...but in fact it was...i've just been sent a new debit card...same acc number so i don;t need to change any DD's or details at work again.
Protected 2014...due to finish 2018...early finish after selling house!
13/02/2014 1:35 pm
That's good FF36.
Given everything that has gone on I think we've all become quick to criticise banks.
It is useful to point out examples of good service as well so that people choosing a new account can factor this into their decision.
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds 
