Hello garymc.

Sorry to hear that you've been having a tough time.

I think it would be fairly standard practice to monitor this type of scenario on a month to month basis. I don't understand why you'd be hounded for payment however if you're without work and have made your trustee aware of this.

Can you afford to pay £200 per month? Are you left with enough money to cover your bills and other household expenses?

I'm afraid it isn't possible to switch to a different firm.

Regarding your credit file, that sounds like an issue for the credit reference agency to resolve rather than your trustee. I assume you only ever signed one trust deed?

Having two trust deeds on your credit file doesn't mean you're in two trust deeds. Just like creditors who continue to report to the reference agencies that money is owed to them after someone has been discharged - they can report this information but it doesn't mean the money is actually recoverable.

Hi TDA,

Thank you for your response. I didn't mind phoning every month I understand they want to monitor things but when you still get phone call asking for payment and having to keep explaining. I can never get my trustee and always have to go through advisors. With my monthly wage is half of what I get and I need to ask for help to get me though the month for payment. I explained my yearly salary was less than half and I was struggling but they didn't seem bothered and I've spoke to them 3 times about it. Even with I asked for a monthly break cause of my accident, I sent all information about my accident but was told NO and they must have payment or my TD will be looked at. I then asked them can we look at payments and explained again about my job but she just said payment must be made today.

I'm really getting frustrated by the company it's just all about taking money and no matter how they get it. If I stopped paying my TD would my next step be bankruptcy?

Hi garymc.

You shouldn't be expected to pay money into the trust deed that you cannot afford. If you're having to borrow more money to keep your trust deed payment going then the current situation makes no sense. I'd be insisting upon a full review of my income and expenditure in line with my current circumstances.

If you stop paying bankruptcy certainly isn't an automatic consequence (though it is possible) but there are a number of potential ramifications for you if it were to happen.

Are you a homeowner?

Do you own any other significant assets?

Hi TDA,

The usually do a review at the start of the year I will force them then to have a look into my in and outgoings.

I'm not a homeowner and don't have any assets. I'm just worried being part time at the moment and having to get help to make payments. I don't want my debt to family getting out of control. As I've said I'm not getting much help and they don't seem interested. I would just like to know options if possible.

Hi garymc.

Where's there's a big change of circumstances a review really should be done now. The firm shouldn't be expecting you to pay over funds that you do not have.

You certainly shouldn't be getting into debt to your family to cover this.

If it's me I'm forcefully requiring a review to take place so that my current affordability position has been assessed and acknowledged. Everything else can flow from there.