After a troublesome year - after my husband and my own TD was transferred from RSM Tenon to APEX - we have now come to a mutually acceptable pay off. We intend to make payment this week. The TD has told is that they will still seek from our creditors any PPI, there is none as we had ourselves tried this. What I would like to know is, if the figure has been agreed, why would the TD delay the discharge? And what would we expect to get from the TD to confirm our discharge. Many thanks
Hi Ros.
Your trustee has a duty to see whether they can return more to your creditors as a result of PPI claims.
If you've completed your obligations you should get a Form 5 which, once acknowledged on the Register of Insolvencies, means you're discharged from the trust deed.
Your trustee can carry on with PPI claims after your discharge.
Hi Ros,
Well done in reaching this point in the Trust Deed journey.
When PPI first came around I was a little sceptical about it especially with the reported stories on the radio about the large compensation payments that people were receiving. Since being involved in this the level of compensation payments we receive is unbelievable.
From time to time clients will tell me that they don't have PPI and they have looked at it in the past and that there isn't anything there. Like TDA has advised the Trustee has a duty to investigate this and in some cases we are successful in recovering PPI where people thought there wasn't any. The Trustee needs to be satisfied that they have carried out the necessary investigations. If they recover PPI then this increases they return to the creditors.
If you have reached an agreement with your Trustee and paid the funds then I can't see any reason why they can't provide you with your Form 5 discharge certificates. Once you receive your Form 5 you are now completely debt free.
Ask your Trustee when you are likely to receive the Form 5.
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