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Topic starter
29/10/2014 6:52 am
I was discharged from my trust deed in May and most of my creditors have updated my credit file. I still have 3 showing as default every month. I contacted one of the creditors and asked them to update there records but they didnt know what a trust deed was. I explained the situation and they wanted me to contact my trustee to send them a statement with all my contributions. Do they really need this? I'm really confused as to what they have to do and what I need to send them to update my details. I would be really great fun if someone on the forum could point me in the right direction.
29/10/2014 7:54 am
Hi DRedd.
It sounds as though you've spoken with someone totally clueless in this area.
As you've tried to sort it out without success I'd make a formal complaint to them.
Set out what's happened and what you want to happen now. This should result in a better trained person considering the situation and making an appropriate decision.
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds 
Topic starter
29/10/2014 2:13 pm
It's really frustrating. I will phone them again and see what they say. Thanks for your help.
