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Debt collector at door

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(@1985debt)
Eminent Member
Joined: 6 years ago
Posts: 35
Topic starter  

I am due to proceed with Sequestration on Monday after creditors failed to accept my trust deed . Tonight I had a debt collector from Nationwide at the door which was very embarrassing as I am sure my neighbours would have been able to hear what was said . I’ve never heard of anyone having this problem before I only stopped making payments in October and replied to their emails advising that I was working towards getting a trust deed or alternative . Just wondering if this is a common occurrence or not as I don’t want every other company I owe money to turning up between now and when they get notified of bankruptcy .


   
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TDA (Debt Adviser)
(@tda-debt-adviser)
Illustrious Member
Joined: 16 years ago
Posts: 13594
 

Hi 1985debt.

I can see why this has caused you some concern.

Creditors mostly use visiting agents (as opposed to Sheriff Officers following legal action) to check that someone still lives at a certain address and to try to agree a maneageble payment arrangement.

From a creditor perspective, this might be seen as a much more gentle and sympathetic approach than going straight to using legal action. Such agents have no special powers and you're not obligated to speak with them.

I think they're most generally used when direct contact by phone/email has broken down (though this seems odd here if Nationwide has recently received trust deed proposals from you).

We don't hear about this very much on the forum. If your bankruptcy application is getting submitted next week it seems pretty unlikely that you'll get further visitors. I think you've been a little unlucky to be honest.

Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds


   
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(@1985debt)
Eminent Member
Joined: 6 years ago
Posts: 35
Topic starter  

I hope so as I opened the door expecting it to be someone about a new electricity meter or something like that . The collector also seemed surprised that my trust deed failed I explained this was because a lot of the debt was credit union and a peer to peer lender . Just found it surprising as I know people who haven’t paid debts or sought any kind of help to pay them or create a solution and they have never had this happen . I will be glad when I get paid and can get bankruptcy sorted as I am living on my nerves now .


   
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TDA (Debt Adviser)
(@tda-debt-adviser)
Illustrious Member
Joined: 16 years ago
Posts: 13594
 

It's really not common when there's ongoing contact between a creditor and their borrower (or a borrower's representatives).

Your trust deed proposal may well have been sent to a representative of Nationwide, rather than directly to them. This could account for the visitor tonight not knowing about it.

I think you'd be incredibly unlucky for it to happen again with another creditor. It's just not something that gets reported here much.

Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds


   
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David Tannock
(@david-tannock)
Famed Member
Joined: 12 years ago
Posts: 2581
 

Hi 1985debt,

Sorry to hear that this has happened to you. I can completely understand how embarrassing this will have been for you.

In my experience it’s rare that lenders actually send out a door step collector nowadays and I can’t actually recall the last time this happened to anyone that I’ve dealt with. I asked around my colleagues this morning and they were the same.

Nationwide will have been notified about your Trust Deed proposal but they have an organisation that represents them at the initial proposal stage in a Trust Deed. It could be the case that there hasn’t been information passed between both companies.

Should someone turn up again which I think is unlikely just advise them about what you are in the process of doing. No one can come into your property so don’t worry about that. The programs like you see on TV in relation to bailiffs etc. doesn’t happen in Scotland.

As soon as your Sequestration is official paperwork will be quickly sent out to all the lenders to notify them.

David is not currently posting in the Trust-Deed.co.uk forum


   
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