Hi, I hope your all doing okay in the current climate 🙂

I have a question, I recently complained to a creditor in my DAS arrangement about my credit file not accurately showing a reduction from the total reflecting my repayments to date, in fact it has stayed the same since commencing the DAS. They wrote a final response saying some initial payments were received then state my payment distributor has the incorrect account on file and then provided another account. This was a debt that was with a major CC brand and subsequently sold on.

I have e-mailed my continuing money adviser this and previous correspondence I have re. the debt being sold on however appreciate it maybe a good number of days until I hear back, just wondering what happens in this scenario, are my previous payments safe?!

Thanks again.