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Topic starter
11/05/2015 7:17 pm
This may just be a little error. But I just want to say how stressful it is to have been transferred to another company.
I have had my equity position confirmed in writing (by email) by creditfix.
I recently asked for income and expenditure forms to complete and the person I had previously dealt with said as my trust deed was coming to an end and I just had the 6 months (of equity to pay) I would not need to complete them.
She had made a mistake. I emailed to say I was in a 48 month trust deed and would need them.
So the reply was that I was right I was in a 48 month trust deed and my property would be looked at, at the end.
Now maybe a slip of the tongue (but as creditfix have already confirmed my equity position I do not like the language and I certainly do not need this stress)
My trust deed has another year to go (and I thought 6 more months to deal with the equity)
So fed up with this
Topic starter
11/05/2015 7:22 pm
I have sent this email off and hope they will reply favourably once they look into it..
Hi Monica
The trust deed is a 48 term and then the arrangement is as you have already confirmed previously.
That is approx. £1000 equity which has to be paid over 6 months at the end of the 48 month period.
My arrangement with PJG was that the equity was agreed at the beginning of the trust deed.
Chris Parry put it in writing that he would honour the agreements.
When the trust deed changed hands to yourselves, I specifically asked that your company confirmed
my specific case and you did so , in writing.
Please can you confirm this once again.
11/05/2015 8:11 pm
you're right, transferring these trust deeds shouldn't be allowed. Agreements were made and that's why we signed. Then you have to prove yourself all over again to the new company as if you are just making it up as you go along.
Totally unfair.
steve
Topic starter
11/05/2015 8:25 pm
It is wrong.
However, even given extreme circumstances where a company could no longer operate and sold them on......The terms of the trust deed should be followed exactly.
If it is a legally binding document which the trustee has to abide by then the same applies to a trust deed firm. It is that simple.
11/05/2015 9:07 pm
I appreciate fear of the unknown, but nobody here (over about six months now?) has reported that the original terms of their trust deed have actually been changed following this transfer.
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds 
Topic starter
14/05/2015 10:27 pm
Hi TDA
I found the email which Creditfix had previously sent (confirming my equity position) I copied this and sent it to them.
Their reply was that this position would not change throughout the term of my trust deed.
So I may have panicked unnecessarily.
Thanks for your reply.
