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Scottish Trust Deed Forum
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Topic starter
27/09/2013 9:03 pm
Hope someone can advise. I completed my trust deed in February 2013, and it was discharged in July (both me and the trustee).
It is showing as completed on my credit record, however, my accounts with Barclays and RBS are still showing as having a balance outstanding and in default. Is this normal? Others within the trust deed are showing as settled. Do different banks just have different practices in how they update your credit profile or otherwise?
Thank you!
Tanya
28/09/2013 8:50 am
Hi Tanya.
If you've been discharged you're entitled to the balance on these accounts showing as being zero.
You may wish to contact Barclays and RBS to ask them to update your file.
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds 
Topic starter
28/09/2013 10:08 am
Thanks again, TDA,
do you know which departments of the banks deal with these things (I got it wrong, it's actually Halifax and RBS, Barclays have zeroed out the account I had with them)?
Tanya
28/09/2013 10:24 am
I'm afraid I don't.
I'd just call their customer services line.
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds
