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Scottish Trust Deed Forum
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Topic starter
22/10/2018 8:13 pm
Looking for some advice. I was discharged from my Trust Deed in October 2015. I check my credit report each month to ensure everything is accurate and to work on improving my score. Today my file was updated and I fallped 100 points. A default is suddenly showing from a loan that I took out in 2011 and was part of my Trust Deed. The Default is showing from Clydesdale Partner Finance. I believe this is a loan I took out with Barclays Partner Finance for a new boiler. I don’t have the account number. How do I go about having this correctly marked on my file? Will I need to contact my trust deed firm to get account information or should Barclays Partner Finance be able to locate my file without account information? I have been working so hard to ensure everything is up to date. I don’t understand why this is suddenly showing up. I also had one from Creation Financial updated on 4th October showing credit limit of £950 but owing £0. I don’t understand why this has just appeared.
Any advice greatly appreciated.
23/10/2018 8:49 am
Hi Debtnomore,
If they've enough information to mark your credit file, you'd have to think they could provide you with the account number.
Your former trustee may well still have a record otherwise.
Was Creation a part of your trust deed?
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds 
Topic starter
15/11/2018 10:39 pm
Hi TDA, just to say I managed to find account number from emails I had sent my Trust Deed company 6 years ago so was able to contact Barclays Finance and get the matter resolved. They admitted they had made an error and have also given me £100 in compensation. I believe this should be resolved on my credit file within the next Month or so. Not ideal but I will monitor carefully.
16/11/2018 5:24 pm
Hi Debtnomore.
I'm glad that you've got this sorted and that the bank involved have taken responsibility for their error.
Hopefully all goes as expected from here.
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds
