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Topic starter
13/10/2019 3:32 pm
Hi,i have been advised that my first annual review is due and to set up internet banking so my trust deed company can get access. Is this normal practise, rather than providing statements for last 3 or 6 months? Thank you x
13/10/2019 5:18 pm
Welcome to the forum LynneJoh.
Some firms are using tech to access bank statement data and classify expenditure from the transaction data that’s there. This may be quicker and cheaper for them. It may also be quicker and easier for you.
I think they’ll be using a regulated third party portal to do this, rather than directly accessing your account themselves. You might want to check this with them though.
Do you feel uncomfortable about this?
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds 
Topic starter
13/10/2019 5:30 pm
Hi, thank you for replying. I'm nervous about the review anyway, I'm generally nervous about everything, and just wondered if it was ok to pass my banking log in details to another person.lj
13/10/2019 6:01 pm
I don’t think that’s what you’ll be doing.
I think you’ll be asked to access a portal yourself, using your login details, and then authorise the transfer of your transaction data to your trustee.
Nobody should ask you to hand over your personal online banking access details.
Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds
Topic starter
13/10/2019 6:05 pm
Hi again, thank you again. That does sound a little better than what I'd imagined. I will know to ask how this will work now. x
