Welcome to the forum Fezzaj.

A number of trust deed providers are using third party bank account review services now. The firms that deliver this service are tightly regulated by the Financial Conduct Authority and have to be able to demonstrate a very high level of security to become authorised. It's generally a third party firm (not your trustee) that accesses your account to download they data they need.

I can understand why some people would be nervous about using a new type of service like this. I think others probably appreciate the increased convenience of not having to print and post bank statements (and there are also obviously security implications to putting documents like this into the postal system).

It's up to your trustee to define which documents (and the timespan they cover) are required for a review. Different firms will have different requirements.

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Originally posted by TDA (Debt Adviser)
[br]Welcome to the forum Fezzaj.

A number of trust deed providers are using third party bank account review services now. The firms that deliver this service are tightly regulated by the Financial Conduct Authority and have to be able to demonstrate a very high level of security to become authorised. It's generally a third party firm (not your trustee) that accesses your account to download they data they need.

I can understand why some people would be nervous about using a new type of service like this. I think others probably appreciate the increased convenience of not having to print and post bank statements (and there are also obviously security implications to putting documents like this into the postal system).

It's up to your trustee to define which documents (and the timespan they cover) are required for a review. Different firms will have different requirements.

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Thank you

Is it normal though to have different terms?

So if I give access it’s only three months? How do they only take three months if I give permission surely they have access to my account for all of time?

Also why the difference going from 3 months to 6 months when it’s the same review just a different reply method

All probably questions to ask your trustee Fezzaj.

You’re entitled to seek some information and reassurance if this system makes you feel nervous.

Hi Fezzaj. I'm with Carrington Dean (Creditfix) as well and had this process. No worries, they get what they need and because of FCA regulations they are going to check 3 months only. You can send 6 months in paper form as advised. Nothing changes. I'm going to do my 3rd annual review soon. First online , second time paper form as the software couldn't read my account. I have basic bank account with a top-up sub-account. this caused confusion at 2nd time with the program. I'm sure you know someone who can help you with it.

Thanks for sharing this information questionmark.

It's really useful when people share their personal experience like this.